1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

External Hard Drive Failure

Discussion in 'Hardware' started by SazzyUK, Mar 31, 2015.

Thread Status:
Not open for further replies.
  1. SazzyUK

    SazzyUK Thread Starter

    Joined:
    Mar 31, 2015
    Messages:
    3
    I've had a WD My Book external hard drive for a few years now and yesterday it just suddenly stopped working. It would turn on and off. I removed the casing and connected the hard drive internally to my computer and it was working fine. Now it no longer shows up. It's not in disk management either or the BIOS. Is there anything else I could try so I can get files off of it?
     
  2. marbski

    marbski

    Joined:
    Mar 1, 2012
    Messages:
    223
    try to update the Bios ,, see manual how to update BIOS on your machine..
     
  3. dustyjay

    dustyjay

    Joined:
    Jan 23, 2003
    Messages:
    12,661
    First Name:
    Jay
    Updating the BIOS is not a good idea. Especially when the problem could very well be that the hard drive has failed. External drives usually fail at higher rates than the internal drives do. From the moment you use any hard drive it is on it's way to failing, question is how long it will last before then. The way to check if it is the drive that has failed is to install it into another computer to see if it is recognized and operates.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1145739

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice