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External hard drive is not recognized. :(

Discussion in 'Hardware' started by cbarbs, Jun 13, 2010.

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  1. cbarbs

    cbarbs Thread Starter

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    I have a WD 1.5 TB external hard drive that is about 6 months old, and it suddenly is not working on either of my computers. One computer is Vista, and the other is XP. The ext hard drive shows up in device manager, and it says it is working properly, but it no longer shows up in My Computer so I cannot access it. I tried to assign a drive letter to it by right clicking (as was suggested in another forum) but this will not work as the only option given when I right click is "help."

    Anyone have any suggestions for me? Please? :)
     
  2. Rich-M

    Rich-M

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    Go "Run, devmgmt.msc", and click "OK"...do you see the drive there and how is it described?
     
  3. cbarbs

    cbarbs Thread Starter

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    Hi Rich,
    Yes, it is there under disk drives, shows up as WD. When I click on it, it says it is working properly. Is there any other type of description I should be looking for?
     
  4. Rich-M

    Rich-M

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    Well I was looking for a drive letter and NTFS or Unallocated as well as % of drive free space etc....
     
  5. cbarbs

    cbarbs Thread Starter

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    Oh, I see. That would be under the Volumes tab, right? It is all blank, none of that information is there. :(
     
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