1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

External Hard-drive Issue

Discussion in 'Hardware' started by lydiabutler88, Mar 1, 2018.

Thread Status:
Not open for further replies.
  1. lydiabutler88

    lydiabutler88 Thread Starter

    Joined:
    Mar 1, 2018
    Messages:
    1
    So I have an external hard drive and I connected to my laptop using my USB port. The computer is reading it, saying it's there when I look up in my disc management, but when I try to transfer my photos and videos, I can't see it under the "Computer" tab. I have tried updating the driver and uninstalling/reinstalling it but I still can't see it. Please help.
    -Lydia
     
  2. 123Zbyniek

    123Zbyniek

    Joined:
    May 14, 2017
    Messages:
    457
    Screenshot from disc management please.
     
  3. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    10,858
    First Name:
    Allan
    Hi Lydia and welcome to TSG.

    In Disk Management right-click on the external drive and if Explore or Open is an option click it and see if you get the drive's contents showing then.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1205936

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice