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External Hard Drive Issues

Discussion in 'Hardware' started by th8rkid87, Dec 31, 2018.

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  1. th8rkid87

    th8rkid87 Thread Starter

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    I have a V Drive 750 GB hard drive that I had purchased for my mom several years back. I'm having difficulties getting the PC to recognize the device. The blue power indicator is solid when it turns on, but starts to flicker when you connect it to the computer via USB. I've tired to look for the device under Devices and Printers, Device Manager, etc. I already tried a new USB cable as well as a new power supply cable as well. Looking for any and all suggestions/tips to rectify the issue. Thanks all.
     

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  2. suj

    suj

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    Have you installed the proper drivers for this device. I would check through the company website for the driver.
     
  3. th8rkid87

    th8rkid87 Thread Starter

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    I have not installed the driver. I've been striking out trying to find a manufacturer website. When I did an Amazon search for the product, it says "currently unavailable" and the company page doesn't have any other products. So it makes me think it's no longer around anymore.

    https://www.amazon.com/Drive-500GB-External-Hard-Black/dp/B00BV85RT4
     
  4. plodr

    plodr

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    Liz
  5. th8rkid87

    th8rkid87 Thread Starter

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    My computer is running Windows 10
     
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