External Hard Drive not recognized -> now more USB problems

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bigeyedphish

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Joined
Jan 30, 2007
Messages
17
both my externals are perfectly fine....they work on my other computer. Originally when i plugged them into my laptop the Found New Hardware wizard would startup, but be unable to do anything. I searched (and actually posted in another solved thread) and ended up doing this:

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- cut after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- cut before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.
i did that and rebooted twice, but now the USB ports don't work at all. The Found New Hardware wizards opens up automatically after booting up even when there is absolutely nothing plugged in.
please help!

thank you!!
 

bigeyedphish

Thread Starter
Joined
Jan 30, 2007
Messages
17
thanks for the reply
im not sure.... i kind of assumed that the reason for uninstalling all that stuff was so windows would automatically notice and reinstall them.

is there a way to find that out?
 

bigeyedphish

Thread Starter
Joined
Jan 30, 2007
Messages
17
in device manger USB controllers is back (it dissappeared once i uninstalled everything) and says its working properly. There are also a bunch of "other devices" or "unknown devices" (the yellow ? marks) that say they are not configured properly
 
Joined
Nov 2, 2002
Messages
22,468
Did you load all the drivers for the motherboard. Basically what you are experiencing is what happens when you have hardware where the drivers are not included with the operating system and need to be installed manually. This is nothing new.
 

bigeyedphish

Thread Starter
Joined
Jan 30, 2007
Messages
17
hmm...
this is a laptop, so the drivers were already installed. Looks like I need to find the drivers...
thanks for your help!
 
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