External hard drive not recognized

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Picture Pal

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Jul 12, 2007
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2
I have a Seagate 100GB external hard drive that was working fine. It was NOT connected to the USB and took a fall of about 2-3 ft. Now, the blue light still comes on but the computer does not recognize it. I have tried it on three different computers (Windows XP and Media Editions). The device manager does not see it either. There is a very, very faint buzz that comes from the drive but no rattling. I wouldn't have noticed the buzz had I not put it right up to my ear. There are about 300 edited pictures I want to get from it and that is all. (I was taking the drive to my computer to make a DVD when it fell!) HELP PLEASE!!!
 

DoubleHelix

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Dec 9, 2004
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24,388
Since it didn't work on three computers, the problem is obviously with the drive especially given the fact it hit the ground. I've read some posts here about putting a drive in the freezer as a possible method of reviving a dead drive, but I've never tried it. Most likely you'll have to send it off for professional data recovery.
 

JohnWill

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Oct 19, 2002
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106,425
I suspect that removing it from the external case and installing it as a secondary drive in a desktop will yield the best possibility of some data recovery.

If the drive was not powered on at the time of the fall, it's quite possible it survived the fall, removing it from the enclosure is the best way to find out. If it was spinning, it probably died in the accident.
 
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