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external hard drive problem

Discussion in 'Hardware' started by seaofblasphemy, Apr 1, 2010.

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  1. seaofblasphemy

    seaofblasphemy Thread Starter

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    hello

    my external hard drive[​IMG] has been doing the following:
    1. causing my computer to freeze up when i plug it in, and not showing up in the list of drives at all when i DO plug it in
    2. when i unplug it, the drive DOES show up (for only a split second though)

    i use vista btw, would appreciate help
     
  2. Megabite

    Megabite

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    Try it on another PC as a test
     
  3. seaofblasphemy

    seaofblasphemy Thread Starter

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    i have, it worked

    i think the problem started when, a few nights ago, i switched the usb cable to a different port. is that possible?
     
  4. seaofblasphemy

    seaofblasphemy Thread Starter

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    actually i take that back

    it's acting funny with another pc too
     
  5. Megabite

    Megabite

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    Can you take it out of the enclosure and hook it direct......if not try defragging it.....is it making clicking sounds?
     
  6. Morny

    Morny

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    Hi seaofblasphemy,

    Yes, if you use a different USB slot to your normal, or regular slot for your externald drive, then it may cause problems. This is also true of any USB slot you use. I have had this myself when I've plugged them in different slots.

    Have you tried switching back to your original port to see if it now works?

    I assume you disconnect the correct way? If you are just switching off your computer for the day and your PC is closed, then and only then, disconnect the power supply to your external drive. If you want to switch off just your external drive, you need to use the 'Safely Remove Hardware' icon in your Notification area. If you just switch off, you will more than likely lose your data on the external drive.

    Let me know how you're getting on?

    Regards
     
  7. seaofblasphemy

    seaofblasphemy Thread Starter

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    well let's see

    1. i've tried the original port, no luck
    2. i had gotten into the habit of switching off my HD while my computer was still running, didn't give me any problems and i don't think it's the source of this problem, but i will stop doing it if i get this fixed.
     
  8. Megabite

    Megabite

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    How old is the Hard drive?
     
  9. seaofblasphemy

    seaofblasphemy Thread Starter

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    about 3 years old. hadn't been used by anybody for a couple years so i took it to backup my music. basically it shouldn't be worn out at this point.
     
  10. Noyb

    Noyb Trusted Advisor Spam Fighter

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    That's OK .. As long as you perform a safe disconnect first.
    If you didn't safe disconnect first .. That might be the problem.
     

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  11. Morny

    Morny

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    Yes, you should always disconnect from your external drive the correct way. .

    I presume when you tried the original port you restarted the computer?

    You say you can't see your drive letter? Make sure your external drive is connected
    Go to My Computer icon on your desktop and right-click on Manage.

    Click on Storage
    Then Disk Management

    Can you see your external drive here, please?
     
  12. Megabite

    Megabite

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    What I did with my external HDD that was playing up....was moved all the data I wanted to somewhere safe and formated the external and placed all my data back onto it....defragged it and it works very well now.
     
  13. Morny

    Morny

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    Thing is, if seaofblasphemy cannot access the drive letter, then he won't be able to take off any data. I did wonder about him changing the drive letter?
     
  14. Megabite

    Megabite

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    It seems to acting the same on 2 PCs.......sometimes the adapter inside the External HDD can be a problem.......or the drive could be going south
     
  15. seaofblasphemy

    seaofblasphemy Thread Starter

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    i didn't do safe disconnect, wish i had known about it

    again, the drive known as H:, when plugged in, causes MY COMPUTER (with the list of drives) to freeze up

    IMMEDIATELY when i disconnect, H: shows up for one second, and MY COMPUTER is unfrozen
     
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