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External Hard drive unknown , not initialized & no Space

Discussion in 'Hardware' started by rasmy56, Sep 11, 2018.

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  1. rasmy56

    rasmy56 Thread Starter

    Joined:
    Sep 11, 2018
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    External Hard drive WD1600BEVS/160GB unknown, not initialised and no space showing in windows 10

    How can i solve and safely get all the data?

    Please kindly help, Tank you in advance

    In devices & printer i troubleshoot
    There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these device

    upload_2018-9-11_12-45-24.png
    upload_2018-9-11_12-47-38.png
     
  2. Triple6

    Triple6 Moderator

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    First Name:
    Rob
    Does it work with another USB cable or on another computer? Please try both.
     
  3. rasmy56

    rasmy56 Thread Starter

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    I tried in another computer in windows 7 and also window 8 same result

    See the link the enclosure broken and i dont have any history about it
    https://ibb.co/nORE9p

    And i have tested with wd diagnosis
    Results;
    Test Option: QUICK TEST
    Model Number: WD
    Unit Serial Number:
    Firmware Number: 1.05
    Capacity: 0.00 GB
    SMART Status: Not Available
    Test Result: PASS
    Test Time: 15:05:18, September 11, 2018

    Test Option: EXTENDED TEST
    Model Number: WD
    Unit Serial Number:
    Firmware Number: 1.05
    Capacity: 0.00 GB
    SMART Status: Not Available
    Test Result: FAIL
    Test Error Code: 08-
    Test Time: 15:07:12, September 11, 2018

    And tried with some of other tools.. also drive not detected even detect can not able to scan.

    Thank you for ur time please kindly guid me
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    First Name:
    Allan
    Take the drive out of the case and if it has standard connectors try installing it as an internal drive then see if it works.
     
  5. rasmy56

    rasmy56 Thread Starter

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    Okay. Thanks & will update result as it done
     
  6. rasmy56

    rasmy56 Thread Starter

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    Sep 11, 2018
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    Hello,

    I have extract hard drive from case enclosure, and connect to power cable's second adaptor and connect CD ROM's SATA data cable and power on
    and first boot error "Hard drive error" see below link
    https://ibb.co/kxCipp
    https://ibb.co/bS14vU

    Second i try to get boot menu and force boot from my internal hard drive under Legacy Boot Source
    widows power on but result is same for my external drive (unknown, not initialised & no Space) see the links below,
    https://ibb.co/bHkKUp
    https://ibb.co/cbJTN9

    and see extracted external drive images has some damages too. links below,
    https://ibb.co/c2wyN9
    https://ibb.co/kXjPvU
    https://ibb.co/nL9UUp

    so based on this scenario expert like you what can be conclude as my solution for data recovery/get drive work.

    thank you very much for your times
     
  7. managed

    managed Trusted Advisor Spam Fighter

    Joined:
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    10,295
    First Name:
    Allan
    First I should say that I'm not an expert at this.

    If the data is very important you could use a data recovery company to try to retrieve it but that will be expensive.

    If you just want to use the drive you can try the methods in this video but you do risk making the drive useless :-

     
  8. dmccoy

    dmccoy

    Joined:
    Oct 7, 2017
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    First Name:
    Darrin
    Just FYI this is a cross post from the following

    http://www.geekstogo.com/forum/topi...nknown-not-initialized-no-space/#entry2627706

    Many of us work on the same forums so cross posting can cause confusion, conflicting information and a waste of our valuable time that could be used to help others. It is often against the terms of use in some forums and considered poor forum etiquette. At the very least, each site should be informed of your post so the same efforts are not duplicated. Once any solutions are found then they should be submitted on all posts to not leave any open threads. Please see the following regarding cross posting etiquette.

    https://www.excelguru.ca/content.php?184y
     
    rasmy56 likes this.
  9. rasmy56

    rasmy56 Thread Starter

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    Sep 11, 2018
    Messages:
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    Hello @Triple6 @managed and @dckeks ,

    First of all thank you for all of your precious time and efforts,
    I have encountered & I sincerely apologise for attempted to cross post simultaneously in multiple forum,

    since this is my first experience in forums you all may forgive me and do continuous advise and solution help under for this topic.

    As per the rule guidance i will continue my discussion on forum Computerhope (bcs it mixed with some negativity on me.)
    Thread link here..
    https://www.computerhope.com/forum/index.php/topic,168862.0/all.html
     
  10. dmccoy

    dmccoy

    Joined:
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    First Name:
    Darrin
    Thank you for your understanding.
     
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