external harddisk not accessible

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mrazino

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Joined
Jan 11, 2011
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1
my WD harddisk became inaccessible after I got a game copied into it

when I connected it to my laptop, there's no autoplay and when I tried to open it via my computer, it says;
G:\ is not accessible

error performing inpage operation


I can't open it, and I can't scan it also
it is new so I don't think it's because of the age
using XP here
I have no idea what's going on
anyone?
 
Joined
Nov 21, 2004
Messages
2,536
External drives are generally less reliable than internal ones. This is because of the connection interface inside the enclosure, rarely is it actually the drive itself. That's why the problem plagues external drives (all makes, not just WD) as compared to internal ones. Some say it's because the small enclosure (compared to a PC) restricts heat dissipation, especially in external drives without a cooling fan (and most don't have one).

Since it's new I would return it, either to the shop or to WD (you'll need to contact WD and ask for authorisation (an RMA) before returning it for replacement.
 
Joined
Jul 22, 2006
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8,450
See if you can access this drive in Disk management.
The "inpage" error sounds like it might be a software problem.
 
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