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external harddisk not accessible

Discussion in 'Hardware' started by mrazino, Jan 11, 2011.

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  1. mrazino

    mrazino Thread Starter

    Joined:
    Jan 11, 2011
    Messages:
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    my WD harddisk became inaccessible after I got a game copied into it

    when I connected it to my laptop, there's no autoplay and when I tried to open it via my computer, it says;
    G:\ is not accessible

    error performing inpage operation


    I can't open it, and I can't scan it also
    it is new so I don't think it's because of the age
    using XP here
    I have no idea what's going on
    anyone?
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    External drives are generally less reliable than internal ones. This is because of the connection interface inside the enclosure, rarely is it actually the drive itself. That's why the problem plagues external drives (all makes, not just WD) as compared to internal ones. Some say it's because the small enclosure (compared to a PC) restricts heat dissipation, especially in external drives without a cooling fan (and most don't have one).

    Since it's new I would return it, either to the shop or to WD (you'll need to contact WD and ask for authorisation (an RMA) before returning it for replacement.
     
  3. Hughv

    Hughv

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    See if you can access this drive in Disk management.
    The "inpage" error sounds like it might be a software problem.
     
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