If you have important files on the drive, your best bet is to remove the drive from the enclosure and connect it to another PC to see if the circuits in the enclosure have failed, as is often the case. It's possible this will invalidate the warranty.Ya it's only a few months old. Every computer in my house is a laptop, so I can't test with a desktop. So would it be best to take it back to Bestbuy?
You'll get more attention if you start your own thread.I have same problem with the HD not being recognized. However I do not recieve an error message? Only an alert sound when the HD is plugged in and powered on (i'm assuming this is a connection failure alert). In reviewing your comments to this user, I don't understand what you mean by "either with the drive itself or the usb enclosure". What is usb enclosure? and how do I test it? Thank you.
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