1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved External Harddrive not talking to laptop

Discussion in 'Hardware' started by Brooke.M.Burrows, Aug 11, 2019.

Advertisement
  1. Brooke.M.Burrows

    Brooke.M.Burrows Thread Starter

    Joined:
    Aug 11, 2019
    Messages:
    3
    I use an MSI Laptop and I'm trying to plug in a Orico 1TB external harddrive. I have tried this harddrive on other laptops and it doesnt even show up on any laptops. I have tried to change the cord and it still doesnt work. I have tried to check if the USB ports in my laptop are the problem but my laptop recognizes all other USB devices plugged in. So i believe the issue is with the external harddrive itself. However one thing that leaves me a little confused is the blue light on the harddrive comes on when plugged into the laptop and disc will spin. Is there any way I can fix this myself or do I need to take the harddrive to an expert?
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,411
    The light on the external hard drive just means it's getting power - it does not mean it is working. If there is a hard drive showing in file explorer, then you can right click on it, choose Properties > Tools tab and click the Check button. If however File Explorer does not see the unit, then in most cases it is dead.
     
  3. Brooke.M.Burrows

    Brooke.M.Burrows Thread Starter

    Joined:
    Aug 11, 2019
    Messages:
    3
    It doesnt show up anywhere. So assuming its dead, is there any way to get the files that were loaded onto it?
     
  4. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,411
    One more thing - it could be just the USB electronics portion that is dead. The hard drive itself may still be OK. If you can, remove the HD and plug it directly into a computer and see if it works.
     
  5. Brooke.M.Burrows

    Brooke.M.Burrows Thread Starter

    Joined:
    Aug 11, 2019
    Messages:
    3
    I just took the harddrive out of the external plastic casing and put it back in and then plugged it in and its now working... thank you for your help, I appreciate it!
     
  6. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,411
    You're welcome
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...

Short URL to this thread: https://techguy.org/1231315

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice