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External Harddrive Trouble

Discussion in 'Virus & Other Malware Removal' started by retarded.girl, Jan 19, 2007.

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  1. retarded.girl

    retarded.girl Thread Starter

    Joined:
    Jan 19, 2007
    Messages:
    2
    Hi, i'm having a small problem with my external harddrive.

    It's got a virus/spyware or something on it, and it doesn't let me delete it or move things on/off my external harddrive.

    This is the HJT log if it helps.

    Thanks to anyone that can help!




    Logfile of HijackThis v1.99.1
    Scan saved at 5:06:48 PM, on 1/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\LogiTray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Softwin\BitDefender9\bdmcon.exe
    C:\Program Files\Softwin\BitDefender9\bdoesrv.exe
    C:\Program Files\Softwin\BitDefender9\bdnagent.exe
    C:\Program Files\Softwin\BitDefender9\bdswitch.exe
    C:\Program Files\Logitech\Video\FxSvr2.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    C:\Program Files\Rainlendar\Rainlendar.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
    C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
    C:\Program Files\Softwin\BitDefender9\vsserv.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Java\jre1.5.0_07\bin\jucheck.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
    O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [RecoverFromReboot] C:\WINDOWS\Temp\RecoverFromReboot.exe
    O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe"
    O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender9\bdoesrv.exe"
    O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender9\bdnagent.exe"
    O4 - HKLM\..\Run: [BDSwitchAgent] "C:\Program Files\Softwin\BitDefender9\bdswitch.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [TClock.exe] C:\Program Files\TClock\tclock_install.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: Rainlendar.lnk = C:\Program Files\Rainlendar\Rainlendar.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {2396F475-3C4C-4028-AD17-FAF37352EE82} (Activex Control) - http://www.snookergameonline.com/loadgame_et.cab
    O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab
    O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
    O16 - DPF: {CEA3052D-65B9-44E2-A501-5E14024BC66F} (TricksterActiveX Control) - http://www.tricksteronline.com/control/tricksterActiveX.cab
    O16 - DPF: {D88C7675-7CEE-4C9A-BDD4-7A43EED7794D} (Logout Class) - http://www.tricksteronline.com/control/KALogoutComponent.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BE083DDC-9B86-4F15-A87A-DCFE0BE62507}: NameServer = 192.168.1.1
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: winwim32 - winwim32.dll (file missing)
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
    O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
    O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe (file missing)
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
    O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!

    Run HijackThis and click Open the Misc Tools section
    Click Open Uninstall Manager, Save list and save the log to your Desktop.
    A list of programs will open in Notepad. Post the contents of the log here in your next reply.
     
  3. retarded.girl

    retarded.girl Thread Starter

    Joined:
    Jan 19, 2007
    Messages:
    2
    ┬ÁTorrent
    Ad-Aware SE Personal
    Adobe Bridge 1.0
    Adobe Common File Installer
    Adobe Flash Player 9 ActiveX
    Adobe Help Center 1.0
    Adobe Photoshop CS2
    Adobe Reader 7.0.8
    Adobe Shockwave Player
    Adobe Stock Photos 1.0
    ASUS Probe V2.21.03
    ATI - Software Uninstall Utility
    ATI Catalyst Control Center
    ATI Display Driver
    BitDefender 9 Professional Plus
    Brother HL-2040
    ccCommon
    CodeBaby Player (Remove Only) 1.0.2.19
    Combined Community Codec Pack 2006-07-28 (Remove Only)
    DivX Codec
    DivX Converter
    Haali Media Splitter
    Hijackthis 1.99.1
    HijackThis 1.99.1
    HP Deskjet 3840 Series
    iTunes
    J2SE Runtime Environment 5.0 Update 7
    KSignAccessToolkit v1.0
    LearnLink 8.043
    Logitech QuickCam Software
    Logitech SetPoint
    Logitech® Camera Driver
    Macromedia Extension Manager
    Macromedia Flash 8
    Macromedia Flash 8 Video Encoder
    Macromedia Flash Player 8
    Macromedia Flash Player 8 Plugin
    Matroska Pack
    Microsoft .NET Framework 2.0
    Microsoft Office Professional Edition 2003
    Microsoft User-Mode Driver Framework Feature Pack 1.0.0 (Pre-Release 5348)
    Mozilla Firefox (1.5.0.9)
    MSRedist
    NextWish's Counter-Strike Script
    Norton AntiVirus Parent MSI
    Norton GoBack 4.1
    Norton Protection Center
    Norton SystemWorks
    Norton SystemWorks 2006
    Norton SystemWorks 2006 (Symantec Corporation)
    NSW_DRM_COLLECTION
    NVIDIA Windows 2000/XP nForce Drivers
    QuickTime
    Rainlendar (remove only)
    Security Update for Microsoft .NET Framework 2.0 (KB917283)
    Security Update for Microsoft .NET Framework 2.0 (KB922770)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913433)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922760)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB925454)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB929969)
    Starcraft
    Steam
    Unreal Tournament 2004
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    VideoLAN VLC media player 0.8.5
    Winamp (remove only)
    Windows Installer 3.1 (KB893803)
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    WinRAR archiver
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Run HJT again and put a check in the following:

    O4 - HKCU\..\Run: [TClock.exe] C:\Program Files\TClock\tclock_install.exe
    O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/Yazzl...cab?refid=1123
    O20 - Winlogon Notify: winwim32 - winwim32.dll (file missing)

    Close all applications and browser windows before you click "fix checked".

    Restart in Safe Mode.
    • To boot up in Safe mode, continuously tap the F8 key while starting your computer.
    • You should see a black screen displaying the Windows Advanced Menu Options.
    • Using your keyboard's arrow keys, select Safe mode, then hit Enter.

    Open Windows Explorer. Go to Tools, Folder Options and click on the View tab. Make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files". Now click "Apply to all folders" Click "Apply" then "OK".

    Delete this folder:
    C:\Program Files\TClock


    Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\Documents and Settings\Administrator (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files".

    Put a check by "Delete Offline Content" and click OK.


    Empty your recycle bin.

    Reboot and post another log.
     
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