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External USB Hard Drive not Recognized

Discussion in 'Hardware' started by Geli, Sep 4, 2010.

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  1. Geli

    Geli Thread Starter

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    I have an external Aluratek hard drive connected via USB 2.0 on an XP system. I cannot get windows to recognize the drive. The drive is NOT recognized in the Computer Management section. In the Device Manager it shows up under Disk Drives as "USB Device", and under the USB Controllers section as USB Mass Storage device....I know this because these two items disappear when I unplug the drive. I can hear the "bing" noise windows makes when I unplug or plug in the device, I see these line items under device manager, but I cannot see the drive in My Computer and can't access it. I also did the Fix.reg update and deleted all USB items from device manager and rebooted. Didn't work.

    Any help at all would be appreciated.
     
  2. Anon B

    Anon B

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    Is the external drive 'new'?
    If it is new, has it been partitioned and formatted yet?
    What is shown in Disk Management's lower pane (graphical representation)?
     
  3. Geli

    Geli Thread Starter

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    It's not new, I've had it a few years. Truth be told I haven't used it in a while. It's worked before, but now I just can't get the machine to recognize the drive.

    The drive is not found in disk management's lower pane. It shows my internal hard drive, dvd drives and digital media drives (SD, compact flash, etc). That's it.
     
  4. pubtech

    pubtech

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    hi, exactly which Aluratek hard drive.

    seems problems with these.
     
  5. Geli

    Geli Thread Starter

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    Aluratek AHDU350
     
  6. pubtech

    pubtech

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    is it in a aluratek enclosure?
     
  7. Geli

    Geli Thread Starter

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    Yes, but I believe the drive is aluratek as well. When I purchased it a few years ago the drive was in the enclosure, I didn't buy the enclosure on it's own.
     
  8. pubtech

    pubtech

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    download Parted Magic 5.4 and burn to cd .

    >http://partedmagic.com/

    don't mount drives while formatting them with parted.

    read notes on site.
     
  9. Anon B

    Anon B

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    before you start running partition tools on it you may want to remove the HDD from the enclosure and install it internally in your PC, if the drive is detected and works in your PC then you can put the blame on the enclosure, solution, buy a new enclosure and put the drive in it.
    I suspect the enclosure's electronics have bitten the dust
     
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