1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

External USB Hard Drive unrecognized

Discussion in 'Hardware' started by electricsmile, Sep 21, 2008.

Thread Status:
Not open for further replies.
  1. electricsmile

    electricsmile Thread Starter

    Joined:
    Sep 21, 2008
    Messages:
    5
    I have a windows xp desktop, and a windows vista laptop and neither one will recognize my SimpleTech 500GB back up drive. I used the xp desktop and a drive cloning program to clone my desktop HD to the external back up drive. Now neither one of my computers recognizes the drive.

    I have looked in disk management and it does not show up there. Computer management shows it as an unknown device. I have tried updating the drivers, but they are not found. However Driver Detective software shows the driver in the unplugged devices section.

    I really don't know where else to look or what to try. I've tried installing various drives from my laptop hd looking for the driver that Driver Detective says is the correct driver to boot it up, but nothing I've tried from there has worked either.

    Any suggestions? I've been working on this for the past 5.5 hrs and I'm ready to pull my hair out.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/752104

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice