Extremely slow responding computer - high CPU services.exe and System Idle Process

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chrishteenie

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I don't understand why my computer has become so slow, even at the desktop with nothing opened. I have 100% CPU levels nonstop and my computer responds poorly when applications are opened. Services.exe is particularly high when internet is opened and System Idle Process is high when my computer is just turned on. Please help fast!
 
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Please download Startup Control Panel
http://www.mlin.net/StartupCPL.shtml

Remove all ticks (ie disable everything) This is reversable
Restart
If all is now OK; it must have been one of those pesty startups

Go back to Startup Control Panel and begin to re-enable one at a time (restart required each time)

Until you find the culprit (and then leave that one disabled)

By the way I have everything disabled in there except Antivirus
 
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Oct 25, 2007
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There are a few mouse drivers that require a startup program to manage some of their more advanced and common functions. I prefer to disable all of mine as well, but that is just something to look out for.
 
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OK I'll add that

Mouse programs and Antivirus (Hmm it may get difficult to explain now ! )
 

chrishteenie

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Thanks for the effort you guys, but no luck. It's still running slow at the desktop with everything disabled. If it helps at all, I recently switched sound devices before the slowing began. I'm not sure how that would effect anything though.
 
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At this stage I believe you should complete all the Antivirus/Spyware/Adware updates and scans; and reply back with if it fixed it.

Also it may sound a bit bland, but have you completed all the Windows Security updates
Start - All Program - Windows Update

There was one security update a while ago (3-6months) that caused excessive slowness, but doing the following (all the rest) of them has resolved this. Although Windows Update service is still slow I feel

Also you mentioned "recently switched sound devices " do you mean you added a new sound card - if so try removing it for a test.
If you mean speakers - don't worry
 

chrishteenie

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Was the update this one?:Security Update for CAPICOM (KB931906)
I just installed it. My Sound Card didn't do it. I think I'll just run a McAfee scan and get back to you.
 

chrishteenie

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This may sound weird, but I think what's slowing my computer is spybot search and destroy. I say this because the TeaTimer always loads on startup (I've since uninstalled that) and when I attempted to open up Spybot and run a scan, the CPU went up to 99 on SpybotSD.exe and my computer froze for a brief moment after my floppy drive made a buzz noise and lit up. Could this be my problem or did it just run slowly due to another cause?
 
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It is possible

As you can disable things accidently that may be needed for smooth running
I had this old info:

Go to advanced mode
Go to Ignore Products
Scroll down All Products and you'll find 2 Cdilla's and 1 Sidestep that have a check
mark. Uncheck them.

Can't remember why I saved that txt document.
Anyway better to disable everything from startup (even Antivirus and then start it manually)

So yes one possibility there
 

chrishteenie

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Well that somewhat helped. Instead of my computer stuck at 100%, it now fluctuates up and down randomly...(54%-67%-100%-21%) Is this a good sign? What other suggestions might you have? Thanks again for all the help. :)
 
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Sorry went away for awhile

In Task Manager in processes what one is using the high cpu usuage
 

chrishteenie

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System Idle Process has 99. I just noticed the strangest thing. When I first went to the task manager, it says i have 100%CPU Usage on the bottom. Then I tab over to processes and see what's taking up all the cpu and it's system idle process. Lastly, I move to the performance tab and the cpu graph dramatically falls from 100% to 3%. What's the deal?? My sytem idle process is still in the 90's while the graph says otherwise.
 

chrishteenie

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If it helps at all, here is my HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:21:11 PM, on 12/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
e:\program files\mcafee.com\agent\mcdetect.exe
e:\PROGRA~1\mcafee.com\vso\mcshield.exe
e:\PROGRA~1\mcafee.com\agent\mctskshd.exe
e:\PROGRA~1\mcafee.com\vso\OasClnt.exe
E:\PROGRA~1\mcafee.com\agent\McAgent.exe
E:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\WINDOWS\system32\ctfmon.exe
E:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
e:\program files\mcafee.com\vso\mcvsshld.exe
e:\program files\mcafee.com\vso\mcvsescn.exe
E:\WINDOWS\system32\HPZipm12.exe
E:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Documents and Settings\Son\Local Settings\Temporary Internet Files\Content.IE5\C44LCHL3\HiJackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://abclocal.go.com/ktrk/front
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - E:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - e:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - E:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - E:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - e:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [MCUpdateExe] e:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] e:\PROGRA~1\mcafee.com\agent\McAgent.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] E:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] E:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - e:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - e:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - E:\Program Files\Yahoo!\Common\yinsthelper.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - E:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - E:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - e:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - e:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - e:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - E:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - E:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - E:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - E:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - E:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 7211 bytes
 
Joined
Oct 21, 2007
Messages
1,102
System Idle Process has 99%

That's perfectly fine ( basically a silly way that MS has stated that the computer is being used at 1 % (there will be a lot of fluctuation on this - but in the 90's is good)

I notice you have Ad-Aware 2007 and McAfee installed
I think these two take up a lot of system resource (especially McAfee) I'm not saying un-install it, just that is probably the startup issue.

I use Kaspersky Internet Security, which doesn't take up as much system resource
Also I use Ad-Aware and then close it down fully when finished

Also how much Ram does your computer have (right click My Computer - Properties)


By the way sorry for delay - weekend
 
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