Extremely slow startup...

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

JTrain

Thread Starter
Joined
Nov 28, 2004
Messages
8
I've run spybot, ad-aware and norton antivirus full system scan in safe mode but I'm still having a problems. Services.exe CPU= 90 at startup then drops after about 5 minutes and desktop begins to load.

Thanks in advance....

Logfile of HijackThis v1.98.2
Scan saved at 19:58:10, on 02/03/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Windows\System32\Ati2evxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Windows\system32\MsgSys.EXE
C:\Windows\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.detnews.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O15 - Trusted Zone: *.chase.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} (Sview Control) - http://www.swiftview.com/product/current/licensed/svinstall_a_green.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.dll
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://noblesys.webex.com/client/latest/support/ieatgpc.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec.com/techsupp/activedata/ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eagle.local
O17 - HKLM\Software\..\Telephony: DomainName = eagle.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eagle.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = eagle.local
 
Joined
Dec 9, 2000
Messages
45,855
Although you have used an older HijackThis version, I really don't see any "security" issues there.

You might try testing by doing two things:

1 > a clean boot:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;310353

2 > create a different User Account and try logging in under it.

It could be a networking configuration issue. You might want to review how that is set up. I get the feeling this is a computer configured for both work and home access?
 

JTrain

Thread Starter
Joined
Nov 28, 2004
Messages
8
Thank you. I will try this and post a reply. And yes, it is configured for both home and work. Thanks again.
 

JTrain

Thread Starter
Joined
Nov 28, 2004
Messages
8
I tried a clean boot and the startup was faster but not as fast as before the problem recently started. Is there any way to pinpoint what is causing the slowdown? Thanks again...
 
Joined
Dec 9, 2000
Messages
45,855
If you have XP PRO, go to Start > Run cmd and at the command prompt enter:

tasklist /svc

You will see an output something like this (partial):

C:\>tasklist /svc

Image Name PID Services
========================= ====== =============================================
System Idle Process 0 N/A
System 4 N/A
SMSS.EXE 420 N/A
CSRSS.EXE 476 N/A
winlogon.exe 508 N/A
SERVICES.EXE 552 Eventlog, PlugPlay
LSASS.EXE 564 ProtectedStorage, SamSs
ati2evxx.exe 712 Ati HotKey Poller
SVCHOST.EXE 736 RpcSs
SVCHOST.EXE 784 AudioSrv, Browser, CryptSvc, Dhcp,
Note that one of the processes under "services" is the "Eventlog" another is "PlugPlay". You may have others. You may have some event monitoring enabled, or perhaps a plug and play device causing the delay.

If you don't have XP Pro, you will need to download tasklist.exe and save it in the System32 folder first.

You can get it here: http://www.computerhope.com/download/winxp.htm

Knowing what is running under the "services" process may be helpful in understanding the problem.
 

JTrain

Thread Starter
Joined
Nov 28, 2004
Messages
8
Thanks again for the help. I do have XP pro and I am still running after the clean boot.

Here is what comes up:

System Idle Process 0 NA
System 4 NA
Smss.exe 428 NA
csrss.exe 544 NA
Winlogon.exe 568 NA
Services.exe 612 Event Logon, Plug Play
lsass.exe 624 Netlogon, Policy Agent, Protected Storage, Sams
svchost.exe 776 Dcomlaunch, Termservice
svchost.exe 832 rpcss
svchost.exe 872 Audiosrv, browser, crypsvc, dchp, ersvc, event system, (continued) helpsvc, irmon, lanmanserver, lanmanworkstation, netman, nla, rasman, (cont) schedule, seclogon, sens, shared access, shell hwd detection, srservice, (Cont) tapisrv, themes, trwks, w32time, winmgmt, wauserv, wzcsvc
svchost.exe 944 dnscache
svchost.exe 1032 lmhosts, remote registry, ssdpsrv, webclient
spoolsv.exe 1248 Spooler
wdfmgr.exe 1456 umwdf
alg.exe 1588 ala
explorer.exe 1812 NA
ctfmon.exe 268 NA
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top