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Extremely slow startup...

Discussion in 'Virus & Other Malware Removal' started by JTrain, Feb 3, 2005.

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  1. JTrain

    JTrain Thread Starter

    Joined:
    Nov 28, 2004
    Messages:
    8
    I've run spybot, ad-aware and norton antivirus full system scan in safe mode but I'm still having a problems. Services.exe CPU= 90 at startup then drops after about 5 minutes and desktop begins to load.

    Thanks in advance....

    Logfile of HijackThis v1.98.2
    Scan saved at 19:58:10, on 02/03/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\spoolsv.exe
    C:\Windows\System32\Ati2evxx.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\Windows\system32\MsgSys.EXE
    C:\Windows\Explorer.EXE
    C:\Program Files\NavNT\vptray.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Hijack This\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.detnews.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O15 - Trusted Zone: *.chase.com
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} (Sview Control) - http://www.swiftview.com/product/current/licensed/svinstall_a_green.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://noblesys.webex.com/client/latest/support/ieatgpc.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec.com/techsupp/activedata/ActiveData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eagle.local
    O17 - HKLM\Software\..\Telephony: DomainName = eagle.local
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eagle.local
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = eagle.local
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Although you have used an older HijackThis version, I really don't see any "security" issues there.

    You might try testing by doing two things:

    1 > a clean boot:

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;310353

    2 > create a different User Account and try logging in under it.

    It could be a networking configuration issue. You might want to review how that is set up. I get the feeling this is a computer configured for both work and home access?
     
  3. JTrain

    JTrain Thread Starter

    Joined:
    Nov 28, 2004
    Messages:
    8
    Thank you. I will try this and post a reply. And yes, it is configured for both home and work. Thanks again.
     
  4. JTrain

    JTrain Thread Starter

    Joined:
    Nov 28, 2004
    Messages:
    8
    I tried a clean boot and the startup was faster but not as fast as before the problem recently started. Is there any way to pinpoint what is causing the slowdown? Thanks again...
     
  5. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    If you have XP PRO, go to Start > Run cmd and at the command prompt enter:

    tasklist /svc

    You will see an output something like this (partial):

    Note that one of the processes under "services" is the "Eventlog" another is "PlugPlay". You may have others. You may have some event monitoring enabled, or perhaps a plug and play device causing the delay.

    If you don't have XP Pro, you will need to download tasklist.exe and save it in the System32 folder first.

    You can get it here: http://www.computerhope.com/download/winxp.htm

    Knowing what is running under the "services" process may be helpful in understanding the problem.
     
  6. JTrain

    JTrain Thread Starter

    Joined:
    Nov 28, 2004
    Messages:
    8
    Thanks again for the help. I do have XP pro and I am still running after the clean boot.

    Here is what comes up:

    System Idle Process 0 NA
    System 4 NA
    Smss.exe 428 NA
    csrss.exe 544 NA
    Winlogon.exe 568 NA
    Services.exe 612 Event Logon, Plug Play
    lsass.exe 624 Netlogon, Policy Agent, Protected Storage, Sams
    svchost.exe 776 Dcomlaunch, Termservice
    svchost.exe 832 rpcss
    svchost.exe 872 Audiosrv, browser, crypsvc, dchp, ersvc, event system, (continued) helpsvc, irmon, lanmanserver, lanmanworkstation, netman, nla, rasman, (cont) schedule, seclogon, sens, shared access, shell hwd detection, srservice, (Cont) tapisrv, themes, trwks, w32time, winmgmt, wauserv, wzcsvc
    svchost.exe 944 dnscache
    svchost.exe 1032 lmhosts, remote registry, ssdpsrv, webclient
    spoolsv.exe 1248 Spooler
    wdfmgr.exe 1456 umwdf
    alg.exe 1588 ala
    explorer.exe 1812 NA
    ctfmon.exe 268 NA
     
  7. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
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