I have the EZ book pc with windows embedded CE. I put my username and password in. When I turned on the pc a couple of hours later it prompted me for my password. When I entered it, I got a message saying the password was incorrect. I know it is correct because I triple checked and entered it three times before saving it. I called the helpline number, left a message, and waited for the call return. I was told to go to the website http://ezbookpc/recoverydisc and use a flash drive ro disc to restore the factory settings. The website would not load. Please...can anyone help me????