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F11 Key non responsive

Discussion in 'Windows 7' started by mchammer14, May 11, 2011.

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  1. mchammer14

    mchammer14 Thread Starter

    Joined:
    May 11, 2011
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    I am trying to restore the computer to original factory settings AKA "AS FURNISHED" because of a crashed hard drive. The F11 key does not let me get to system recovery and the computer goes to a black screen with a blinking cursor - Windows 7 Operating System. I have a boot disk which lets me get to recovery however, system restore does not work as there is only one restore point so I am screwed. I do not have an image to restore to either. Any suggestions?
     
  2. smittygeek4273

    smittygeek4273 Banned

    Joined:
    Mar 17, 2011
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    try another keyboard
     
  3. mchammer14

    mchammer14 Thread Starter

    Joined:
    May 11, 2011
    Messages:
    3
    I did try other keyboard and mouse still not helping
     
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