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F8 key not working on new Acer Laptop

Discussion in 'Windows Vista' started by g8or8de, Jul 23, 2009.

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  1. g8or8de

    g8or8de Thread Starter

    Jul 23, 2009
    Hey everyone,

    I'm new to the forum, so I apologise if I miss anything out.

    Just last week I bought an Acer Aspire 5738G laptop.

    The laptop came loaded with a bunch of programs that I didn't want, so I uninstalled a whole lot of them ("Orion", eSobi, McAfee Trial Version, Office 2007 Trial Version, Office 2007 compatibility pack, Oberon game packs etc..).

    The problem is that after I uninstalled the extra programs, the F8 key on the keyboard doesn't respond when I try pressing it in applications like Windows Media Player, or even Microsoft Word/Excel/Powerpoint etc.

    However, I know the key is still physically functional, since when I press the F8 in conjunction with the "function" button (Fn + F8), it mutes the laptop.

    I was also able to access the Safe Mode menu by pressing F8 during startup.

    I called Acer, and they said to do a system restoration.

    When I did restore the system back to factory settings, all the programs that I didn't want, which came with the laptop, were installed again... but the F8 key was working.

    I thought the computer was fixed, so removed the unwanted programs... and now it's back to only working when pressed with the "Fn" button (ie the F8 key only works when I press it with "Fn").

    I really don't want to do a system restore again, and I don't know why the F8 key isn't working - all other F1, F2, F3 etc are working.

    Can someone help me with this problem?
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