Facebook help

dpgsm

Thread Starter
Joined
Apr 29, 2020
Messages
20
need help for Facebook Is there any live chat helpline for Facebook problems and questions?
 
Last edited:

dpgsm

Thread Starter
Joined
Apr 29, 2020
Messages
20
general questions like why I cant my only chat group be permanently shown keeps disappearing when I need it the most.
can't find my group's list
chat list box comes and goes
The instruction they recommend doesn't jive with my screen.
they recommend Chrome but still have problems with that too.
Can my internet connection be the problem use Public monthly plan can't afford full-time service
My final question is there something going on with the internet or web browsers not working right constant problems with glitches and freezing
I would like any help with these questions
Thank you for your time.
 
Last edited:

dpgsm

Thread Starter
Joined
Apr 29, 2020
Messages
20
didn't know,
but which forum the post didn't say
new to the site still learning my way around
.
 
Joined
Apr 1, 2017
Messages
559
what browser are you using? It has nothing to do with chrome as facebook works in firefox and internet explorer..etc as well.It does sound like an internet issue or something else going on.will let the techies help you. Im sure someone will be along soon to answer your questions.
 

dpgsm

Thread Starter
Joined
Apr 29, 2020
Messages
20
firefox

Using a public monthly wifi site to log on
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20190913225832.000000-300
Processor: Intel(R) Core(TM) i5-3340S CPU @ 2.80GHz, Intel64 Family 6 Model 58 Stepping 9, CPU Count: 4
Total Physical RAM: 6 GB
Graphics Card: AMD Radeon HD 7600A Series, 1024 MB
Hard Drives: C: 917 GB (848 GB Free);
Motherboard: Dell Inc. 0T4VP9, ver A00, s/n 1MF9VX1.CN7443134203TT.
System: Dell Inc., ver DELL - 1072009, s/n 1MF9VX1
Antivirus: Windows Defender, Enabled and Updated
I hope this helps.
 

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