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Facebook invalid security certificate problem

Discussion in 'Web & Email' started by marsbs, Dec 27, 2012.

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  1. marsbs

    marsbs Thread Starter

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    So, I haven't had internet connection for 2-3 days, I just payed it a couple of hours ago and now when I try to connect to facebook it gives me this "facebook invalid security certificate". I tried using google chrome and that's what I got. After trying with mozilla and IE I got something compleately different. It lets me type my login info and when I press login, it re-directs me to the login page again...please help me, I have no idea what to do :/
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    check the time & date on your computer is correct first
     
  3. marsbs

    marsbs Thread Starter

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    Thank you for the quick reply!
    Yes, I forgot to mention that I tried to fix it already. Auto synchronized it from the windows server, tried to set it to 2008, 2010 and even 2013 and then reverse it...it doesn't seem to work. :/
     
  4. dvk01

    dvk01 Moderator Malware Specialist

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    is the time & date on your computer correct or does it actually show a different time & date
    What region do you have the computer set at & what language settings

    For example, if you are in Bulgaria, do you have computer set to Eastern Europe time zones & languages or are you set at US language & time zones etc

    Do you have trouble on other secure sites like banking or paypal etc or is it only on facebook, that you get this error message

    does windows update site work or do you get an error on that as well
     
  5. marsbs

    marsbs Thread Starter

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    Everything in my Date & Time is ok. Time is correct (13:05), Time Zone is "GMT+2" (as it has always been). And no, I've tried opening paypal and some other secure sites and there seems to be no problem with them. I can also open the windows update website.
     
  6. dvk01

    dvk01 Moderator Malware Specialist

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    in that case there must be something wrong with facebook from your location
    if other secure sites open, then it is extremely unlikely that any setting on your computer is wrong or, but there is just the possibility of a rogue dns entry or Trojan that is attempting to divert you to a fake facebook site
    lets check for that

    Download to Desktop: DDS by sUBs from one of the below locations

    http://download.bleepingcomputer.com/sUBs/dds.com
    http://download.bleepingcomputer.com/sUBs/dds.exe

    double click DDS to run it
    Make sure there is a check mark in DDS txt
    place a check mark in the attach.txt box and then press start

    Do not select any other options unless specifically told to

    When complete, DDS.txt will openand attach.txt will be minimized on your taskbar, click on it to open it

    Save both reports to your desktop.
    DDS.txt
    Attach.txt

    post the contents of both logs back here.
     
  7. marsbs

    marsbs Thread Starter

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    Okay, I did that, here are the .txt files:
     

    Attached Files:

  8. dvk01

    dvk01 Moderator Malware Specialist

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    OK
    I see 2 things from that
    1. your time is set to 2013 & not 2012 so that is one reason for the problem . You need to set it manually to correct time

    2. You have Babylon crapware that can intercept all internet to allegedly translate & cause pop ups & diverts, especially on searches

    Please download AdwCleaner to your desktop.
    • Double click the adwcleaner.exe to run the tool.
    • Click Search.
    • When the scan finished, a notepad window will be opened.
    • Please post the contents here in your topic.
    • The logfile will also be saved in C:\AdwCleaner[R1].txt.
     
  9. marsbs

    marsbs Thread Starter

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    Thank you for the reply. Here is the log:
     

    Attached Files:

  10. dvk01

    dvk01 Moderator Malware Specialist

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    Please run AdwCleaner again, This time press delete, It will clear the problems & then offer to reboot, please let it reboot & then post the log it makes.
    The logfile will also be saved in C:\AdwCleaner[S1].txt

    However, that will not cure it on Chrome. The only likely cure is going to be uninstall chrome, make sure you take the option to remove all user data.
    first make sure that you are not set up to sync chrome with your google account, if you are, set it to stop sync first ( otherwise the backups on your google account will reinstall the malware).

    There is no need to rar or zip the logs. They should be well within the limit to upload as simple txt file
    Then reboot & reinstall chrome
     
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