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Factory Reset

Discussion in 'Windows 7' started by Togarmah25, Feb 28, 2016.

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  1. Togarmah25

    Togarmah25 Thread Starter

    Joined:
    Feb 28, 2016
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    OK, so I bought an HP EliteBook from an auction that was used by a business that is currently running Windows 7 Professional. I want to reset the PC to factory but I do not have admin rights and ask for Domain password everyday I try, Any Ideas
     
  2. metallica5456

    metallica5456 Trusted Advisor

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    First Name:
    Andrew
    It may not even have a Recovery partition if it was business used.

    What does it show under disk management?
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
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    Messages:
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    First Name:
    Frank
    What's the complete model number of that HP EliteBook?
    What's the exact product number(P/N) and serial number(S/N) on it?
    What's the exact Windows version on its Certificate-Of-Authenticity(COA) sticker?

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