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Factory reset!

Discussion in 'Hardware' started by Sbarnes821, Dec 12, 2016.

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  1. Sbarnes821

    Sbarnes821 Thread Starter

    Joined:
    Dec 12, 2016
    Messages:
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    Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,507
    First Name:
    Frank
    What's the complete model number of that laptop?
    What's the exact serial number on it?
    What country was it purchased in?

    http://support.lenovo.com/us/en/

    --------------------------------------------------------------
     
  3. Gulo Luseus

    Gulo Luseus

    Joined:
    May 12, 2007
    Messages:
    2,458
    From your post, it sounds that you have are unable to enter the correct password to access windows, and want to do a full reset to gain access?
    This is a different question to being able to do a hard reset, could you clarify please?
     
  4. Sbarnes821

    Sbarnes821 Thread Starter

    Joined:
    Dec 12, 2016
    Messages:
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    Yes. I turn on the laptop. It displays my name and asked for password. Can't login to anything. Its a lenovo 100s model. That's all I know. Bought it roughly 4 6mnths ago so I'm assuming the newer windows.
     
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