1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Factory Reset???

Discussion in 'Hardware' started by Oblivious.1303, Apr 18, 2017.

Thread Status:
Not open for further replies.
  1. Oblivious.1303

    Oblivious.1303 Thread Starter

    Joined:
    Apr 18, 2017
    Messages:
    1
    Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated
     

    Attached Files:

  2. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,482
    Howdy and welcome. You need to contact the people who gave you that, and have them give you the password. We will not assist with bypassing passwords. As a result, I'm going to close this out.

    thanks,

    v
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1188634

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice