Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated