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factory settings

Discussion in 'Windows Vista' started by XXANGIEXX58, Jul 8, 2007.

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  1. XXANGIEXX58

    XXANGIEXX58 Thread Starter

    Joined:
    Jun 25, 2007
    Messages:
    8
    how do i restore my pc back to factory settings windows vista home premium
     
  2. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    In order to better respond to your question or problem

    We require more detailed and specific information



    Please repost your request with:

    Computer: Brand Name

    Age of system:

    CPU: Brand, speed

    Ram: Type, amount, speed

    Peripheral devices

    Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Other

    Do you run Anti-Virus software: Brand Name, version #, date of most recent AV signature file



    For Video or Graphic problems

    Video Card: Brand Name, type, speed, Chipset, driver version and date

    Video settings: resolution, advanced settings



    For Internet problems:

    Modem: Brand name and date of driver

    Type connection: dial-up, cable, sat/DSL, other

    Browser: IE, Netscape, version #



    For Network problems:

    LAN card(s): Brand, # of cards

    Router: Brand name, type

    # machines on network

    Network settings and IP configuration



    Please state your specific problem and when it started

    Did you change anything, install anything before the problem started?

    List any recently installed software

    List software running in background ie: anti-virus program, mail programs, backup software.

    Any power disruption or incomplete shutdowns

    Failed Scandisk/chkdsk or defrag attempts

    Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

    Recent downloaded software

    Any new programs or files that have recently appeared in your STARTUP menu or msconfig STARTUP listing



    This information may be of critical importance in locating and correcting the source of your problem. Please note any additional information or detail about the problem that may be of value in our assessment of the problem.



    Thank you.
     
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