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Fake Piracy warnings! Cannot access task manager

Discussion in 'Virus & Other Malware Removal' started by lost4468, May 3, 2010.

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  1. lost4468

    lost4468 Thread Starter

    Joined:
    Jul 5, 2009
    Messages:
    22
    Help guys, this virus is really pissing me of to the point where I am about to chuck my pc out the window. On bootup I will not get any taskbar/start menu etc, alt+tab doesn't work or anything. I get a fake screen telling me I have been illegally downloading software, if I press CTRL+ALT+DELETE then I get no option to open the task manager, I don't have any administrator access. In safemode it will still boot with the message, no task manager still. I attempted to do a recovery from the safemode menu thing, but it will still boot into the virus screen. I am on windows 7, and I cannot run a hijack this log or anything :(.
     
  2. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, lost4468 :)

    Welcome.

    Download OTL to your Desktop
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • OTL should now start. Change the following settings
      • Change Drivers to All
      • Change Standard Registry to All
      • Under File Scans, change File age to 30
    • Under the Custom Scan box paste this in

      netsvcs
      msconfig
      safebootminimal
      safebootnetwork
      %SYSTEMDRIVE%\*.*
      /md5start
      eventlog.dll
      scecli.dll
      netlogon.dll
      cngaudit.dll
      sceclt.dll
      ntelogon.dll
      logevent.dll
      iaStor.sys
      nvstor.sys
      atapi.sys
      IdeChnDr.sys
      viasraid.sys
      AGP440.sys
      vaxscsi.sys
      nvatabus.sys
      viamraid.sys
      nvata.sys
      nvgts.sys
      iastorv.sys
      ViPrt.sys
      eNetHook.dll
      ahcix86.sys
      KR10N.sys
      nvstor32.sys
      ahcix86s.sys
      nvrd32.sys
      /md5stop
      %systemroot%\*. /mp /s
      CREATERESTOREPOINT
      %systemroot%\System32\config\*.sav
      %systemroot%\system32\*.dll /lockedfiles
      %systemroot%\Tasks\*.job /lockedfiles

    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt (first run only). These are saved in the same location as OTL.
      • Please post the contents of these files in your next reply.

    Download the GMER Rootkit Scanner. Unzip it to your Desktop.

    Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
    • Double click GMER.exe.
      [​IMG]
    • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
    • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...
      • IAT/EAT
      • Drives/Partition other than Systemdrive (typically C:\)
      • Show All (don't miss this one)
        [​IMG]
        Click the image to enlarge it
    • Then click the Scan button & wait for it to finish.
    • Once done click on the [Save..] button, and in the File name area, type in "ark.txt"
    • Save the log where you can easily find it, such as your desktop.
    **Caution**
    Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

    Please copy and paste the report into your Post.
     
  3. lost4468

    lost4468 Thread Starter

    Joined:
    Jul 5, 2009
    Messages:
    22
    I cant... as I said I cannot run anything. I managed to remove the viruses with avg, from another partition, but now it will BSOD after about 15 seconds.
     
  4. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Lets give this a try. You will need a flash drive to move information from the sick computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

    Here is what you need to do.

    Two programs to download

    First

    Download ISOBurner. Click Here for ISOBurner Instructions. Install the program, and follow the next set of steps.

    Second

    • Download OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 276.7MB in size so it may take some time to download.
    • When downloaded double click and this will then open ISOBurner to burn the file to CD
    • Boot the Non working computer using the boot CD you just created.
    • In order to do so, the computer must be set to boot from the CD first
      Note : For information click here
    • Your system should now display a REATOGO-X-PE desktop.
    • Double-click on the OTLPE icon.
    • When asked "Do you wish to load the remote registry", select Yes
    • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
    • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
    • OTL should now start. Change the following settings
      • Change Drivers to All
      • Change Standart Registry to All
      • Under the Custom Scan box paste this in

        /md5start
        svchost.exe
        eventlog.dll
        scecli.dll
        netlogon.dll
        cngaudit.dll
        sceclt.dll
        ntelogon.dll
        logevent.dll
        iaStor.sys
        nvstor.sys
        atapi.sys
        IdeChnDr.sys
        viasraid.sys
        AGP440.sys
        vaxscsi.sys
        nvatabus.sys
        viamraid.sys
        nvata.sys
        nvgts.sys
        iastorv.sys
        ViPrt.sys
        eNetHook.dll
        ahcix86.sys
        KR10N.sys
        nvstor32.sys
        ahcix86s.sys
        nvrd32.sys
        userinit.exe
        explorer.exe
        ntoskrnl.exe
        /md5stop
        %SYSTEMDRIVE%\*.*
        %systemroot%\*. /mp /s
        %systemroot%\System32\config\*.sav

    • Press Run Scan to start the scan.
    • When finished, the file will be saved in drive C:\OTL.txt
    • Copy this file to your USB drive.
    • Please post the contents of the C:\OTL.txt file in your reply.
     
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