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Falcon Deskman

Discussion in 'Virus & Other Malware Removal' started by Gramatokrz, May 6, 2015.

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  1. Gramatokrz

    Gramatokrz Thread Starter

    Joined:
    May 6, 2015
    Messages:
    1
    I had a few malware issues and was able to remove/uninstall them from the control panel. However, there is a Falcon Deskman that when I click to uninstall, I get a message telling me the specified module cannot be found. I checked out your first thread that must be READ before posting any threads, however, when I click on http://static.techguy.org/download/SysInfo.exe I get an error message telling me the page cannot be displayed. I get this error message quite often since I restored my computer to factory settings about a month ago. I just want a clean slate so that I do not get the silly Page Cannot Be Displayed messages on numerous sites I attempt to go to. I am running Windows 7 home premium edition 64-bit.
    Thank you
    Shelly
     
  2. askey127

    askey127 Malware Specialist

    Joined:
    Dec 22, 2006
    Messages:
    3,721
    Hi Gramatokrz,
    -----------------------------------------------------------
    Change Settings to View File Extensions and Hidden Files
    Go to Start > Control Panel > Folder Options, and click on the View tab.
    Under "Files and Folders",
    • Uncheck "Hide Extensions for known File Types"
    • Check "Show Hidden Files Folders and Drives"
    Click Apply and OK.
    -------------------------------------------------------
    IF You Don't Have Firefox, click on the Windows version here and install it : https://www.mozilla.org/en-US/firefox/new/
    During the installation you can likely import settings from Internet Explorer if you wish.
    ---------------------------------------------------------
    In Any Case, Set Firefox as Default and Always Ask Where to Save Downloads
    Open Firefox, then hit the Alt key if necessary, so you can see the menu bar at the top.
    In the top menu bar, click on Tools, and select Options.
    In the new dialog window that pops up:

    Click on the General icon in the top bar, and Click the button labeled Make Firefox My Default browser
    Click the radiobutton labeled Always ask me where to save files
    Click the checkbox labeled Always check to see if Firefox is the Default browser on startup.
    Click OK.
    -----------------------------------------------------------
    Download and Run the Farbar Scan Tool
    • Download FRST64 and save to your Desktop.
    • Double click Frst64.exe to launch it.
    • FRST64 will start to run.
      • When the tool opens click Yes to disclaimer.
      • Press the Scan button.
      • When finished scanning, 2 logs will open on your Desktop, FRST.txt and Addition.txt
      • Please post them in your next reply.
    If you lose track of them, they will be saved in the same location as FRST64.exe
    Feel free to use separate replies if it's more convenient.

    askey127
     
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