Fatal Blue Screen Problem, XP

[Mrk6630]

HELP!! When recently upgrading my Norton 360 security sofware thru my broadband connection on my Dell laptop (Windows XP Professional), I got the blue screen with the following Stop message:
STOP: 0x0000007B (0xF8C15528, 0xC0000034, 0x00000000, 0x00000000). I am currently unable to get beyond this screen. My hunch is that it is a driver problem. Can anyone suggest a means for getting beyond this blue screen? Can anyone suggest a diagnostic disk or a fix disk that might help me to solve this issue? Thanks

Mark

 

[patrikspongh40]

can you go to last known configuration or can you go into safemode?

 

[Mrk6630]

No, I can not got to last know config or into safemode or any of the other modes. All attempts take me to blue screen with stop message. Any suggestions? Thanks

 

[capone550]

My computer is doing the same exact thing.