Fatal Blue Screen Problem, XP

HELP!! When recently upgrading my Norton 360 security sofware thru my broadband connection on my Dell laptop (Windows XP Professional), I got the blue screen with the following Stop message:
STOP: 0x0000007B (0xF8C15528, 0xC0000034, 0x00000000, 0x00000000). I am currently unable to get beyond this screen. My hunch is that it is a driver problem. Can anyone suggest a means for getting beyond this blue screen? Can anyone suggest a diagnostic disk or a fix disk that might help me to solve this issue? Thanks

Mark

 

can you go to last known configuration or can you go into safemode?

 

No, I can not got to last know config or into safemode or any of the other modes. All attempts take me to blue screen with stop message. Any suggestions? Thanks

 

My computer is doing the same exact thing.