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fatal error Java Runtime Environment

Discussion in 'Windows 7' started by tulsigirl, Dec 1, 2011.

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  1. tulsigirl

    tulsigirl Thread Starter

    Joined:
    Sep 13, 2006
    Messages:
    41
    I've seen several requests for help on this same issue but no replies or solutions. Is there no one out there with knowledge of what is going on. Please I'm desparate. I just got this new Dell Inspiron with Windows 7. I'm downloading old programs and getting these messages from Java on my desktop:

    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0xe96d0e80, pid=1456, tid=1780
    #
    # JRE version: 6.0_29-b11
    # Java VM: Java HotSpot(TM) Client VM (20.4-b02 mixed mode, sharing windows-x86 )
    # Problematic frame:
    # C 0xe96d0e80
    #
    # If you would like to submit a bug report, please visit:
    # http://java.sun.com/webapps/bugreport/crash.jsp
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #

    --------------- T H R E A D ---------------

    Current thread (0x05548800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=1780, stack(0x02700000,0x02800000)]

    siginfo: ExceptionCode=0xc0000005, reading address 0xe96d0e80

    Registers:
    EAX=0x6d0c0092, EBX=0x00000001, ECX=0x0564d208, EDX=0x00000004
    ESP=0x027ffaa0, EBP=0x027ffacc, ESI=0x05548928, EDI=0x0564d208
    EIP=0xe96d0e80, EFLAGS=0x00210293

    Top of Stack: (sp=0x027ffaa0)
    0x027ffaa0: 6d09ccc0 00000000 6d09c780 00000000
    0x027ffab0: 027ffb48 00000000 05548928 027ffaa4
    0x027ffac0: 027ffb60 6d0c0628 00000001 027ffaf8
    0x027ffad0: 76d162fa 00010708 0000981a 0564d208
    0x027ffae0: 00000000 6d09c780 dcbaabcd 00000000
    0x027ffaf0: 00000000 6d09c780 027ffb70 76d16d3a
    0x027ffb00: 6d09c780 00010708 0000981a 0564d208
    0x027ffb10: 00000000 701c4df0 027ffc04 027ffbfc

    Instructions: (pc=0xe96d0e80)
    0xe96d0e60:
    [error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]

    Register to memory mapping:

    EAX=0x6d0c0092 is an unknown value
    EBX=0x00000001 is an unknown value
    ECX=0x0564d208 is an unknown value
    EDX=0x00000004 is an unknown value
    ESP=0x027ffaa0 is pointing into the stack for thread: 0x05548800
    EBP=0x027ffacc is pointing into the stack for thread: 0x05548800
    ESI=0x05548928 is an unknown value
    EDI=0x0564d208 is an unknown value


    Stack: [0x02700000,0x02800000], sp=0x027ffaa0, free space=1022k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C 0xe96d0e80
    C [USER32.dll+0x162fa] gapfnScSendMessage+0x332
    C [USER32.dll+0x16d3a] GetThreadDesktop+0xd7
    C [USER32.dll+0x177c4] CharPrevW+0x138
    C [USER32.dll+0x1788a] DispatchMessageW+0xf

    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j sun.awt.windows.WToolkit.eventLoop()V+0
    j sun.awt.windows.WToolkit.run()V+52
    v ~StubRoutines::call_stub

    --------------- P R O C E S S ---------------

    Java Threads: ( => current thread )
    0x02605400 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=4100, stack(0x0b960000,0x0b9b0000)]
    0x02603000 JavaThread "Image Animator 0" daemon [_thread_blocked, id=4652, stack(0x08dc0000,0x08e10000)]
    0x05703c00 JavaThread "Image Animator 0" daemon [_thread_blocked, id=5568, stack(0x079a0000,0x079f0000)]
    0x05564c00 JavaThread "TickTimer" daemon [_thread_blocked, id=5104, stack(0x0a740000,0x0a790000)]
    0x05564000 JavaThread "ITimer" daemon [_thread_blocked, id=4804, stack(0x09410000,0x09460000)]
    0x05563800 JavaThread "ScrollBar" daemon [_thread_blocked, id=5304, stack(0x0a620000,0x0a670000)]
    0x05563400 JavaThread "TextField" daemon [_thread_blocked, id=4748, stack(0x0a590000,0x0a5e0000)]
    0x05562c00 JavaThread "ScrollBar" daemon [_thread_blocked, id=3740, stack(0x0a500000,0x0a550000)]
    0x05562800 JavaThread "ScrollBar" daemon [_thread_blocked, id=5520, stack(0x0a470000,0x0a4c0000)]
    0x05562000 JavaThread "ScrollBar" daemon [_thread_blocked, id=3188, stack(0x0a3e0000,0x0a430000)]
    0x05561800 JavaThread "ScrollBar" daemon [_thread_blocked, id=3020, stack(0x0a350000,0x0a3a0000)]
    0x05706000 JavaThread "ScrollBar" daemon [_thread_blocked, id=5888, stack(0x0a2c0000,0x0a310000)]
    0x05705c00 JavaThread "TickTimer" daemon [_thread_blocked, id=4736, stack(0x0a230000,0x0a280000)]
    0x05705400 JavaThread "ScrollBar" daemon [_thread_blocked, id=4336, stack(0x0a1a0000,0x0a1f0000)]
    0x05704c00 JavaThread "BadgeStorage" daemon [_thread_blocked, id=3840, stack(0x0a110000,0x0a160000)]
    0x0555d800 JavaThread "SocketConnection" daemon [_thread_blocked, id=5704, stack(0x08020000,0x08070000)]
    0x05559000 JavaThread "Image Animator 3" daemon [_thread_blocked, id=1232, stack(0x09ff0000,0x0a040000)]
    0x05703400 JavaThread "Applet-EventThread" daemon [_thread_blocked, id=6112, stack(0x09380000,0x093d0000)]
    0x05702800 JavaThread "Direct Clip" daemon [_thread_blocked, id=4828, stack(0x090b0000,0x09100000)]
    0x0555f000 JavaThread "Thread-32" daemon [_thread_blocked, id=5868, stack(0x08d70000,0x08dc0000)]
    0x0555e800 JavaThread "Thread-31" daemon [_thread_blocked, id=2652, stack(0x08ce0000,0x08d30000)]
    0x0555e400 JavaThread "Thread-30" daemon [_thread_blocked, id=3512, stack(0x08b30000,0x08b80000)]
    0x0555dc00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=4324, stack(0x08aa0000,0x08af0000)]
    0x0555d000 JavaThread "thread applet-com.pogo.game.client2.ytz.YtzApplet-5" [_thread_in_native, id=4528, stack(0x07f90000,0x07fe0000)]
    0x0555bc00 JavaThread "thread applet-com.pogo.game.client2.shell.ShellApplet-4" [_thread_blocked, id=5892, stack(0x07e60000,0x07eb0000)]
    0x0555b800 JavaThread "Applet 4 LiveConnect Worker Thread" [_thread_blocked, id=5432, stack(0x07d40000,0x07d90000)]
    0x0555a400 JavaThread "thread applet-com.pogo.game.client2.shell.ShellApplet-3" [_thread_blocked, id=5732, stack(0x07b00000,0x07b50000)]
    0x05559800 JavaThread "AWT-EventQueue-4" [_thread_in_native, id=5176, stack(0x07b90000,0x07be0000)]
    0x0555b000 JavaThread "Applet 3 LiveConnect Worker Thread" [_thread_blocked, id=5532, stack(0x07560000,0x075b0000)]
    0x05559c00 JavaThread "JVM[id=0]-Heartbeat" daemon [_thread_blocked, id=3684, stack(0x07a70000,0x07ac0000)]
    0x05558c00 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=4700, stack(0x07950000,0x079a0000)]
    0x05558000 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=1852, stack(0x074d0000,0x07520000)]
    0x05557800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=5708, stack(0x07440000,0x07490000)]
    0x05553400 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=3808, stack(0x073b0000,0x07400000)]
    0x025eec00 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=5008, stack(0x053c0000,0x05410000)]
    0x0554b800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=5480, stack(0x07090000,0x070e0000)]
    =>0x05548800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1780, stack(0x02700000,0x02800000)]
    0x05548000 JavaThread "AWT-Shutdown" [_thread_blocked, id=5156, stack(0x06e70000,0x06ec0000)]
    0x05547800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4696, stack(0x06de0000,0x06e30000)]
    0x025f0400 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=4036, stack(0x05450000,0x054a0000)]
    0x025ee800 JavaThread "Timer-0" [_thread_blocked, id=3636, stack(0x05370000,0x053c0000)]
    0x025b2000 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2736, stack(0x051b0000,0x05200000)]
    0x0258b000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4044, stack(0x05090000,0x050e0000)]
    0x0258a000 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=1708, stack(0x05000000,0x05050000)]
    0x02589000 JavaThread "Attach Listener" daemon [_thread_blocked, id=5220, stack(0x04be0000,0x04c30000)]
    0x02586000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4224, stack(0x04940000,0x04990000)]
    0x0257f400 JavaThread "Finalizer" daemon [_thread_blocked, id=4376, stack(0x04b90000,0x04be0000)]
    0x0257d800 JavaThread "Reference Handler" daemon [_thread_blocked, id=1896, stack(0x04a00000,0x04a50000)]
    0x026fb000 JavaThread "main" [_thread_blocked, id=5980, stack(0x002c0000,0x00310000)]

    Other Threads:
    0x02541c00 VMThread [stack: 0x02610000,0x02660000] [id=3976]
    0x0258d000 WatcherThread [stack: 0x05120000,0x05170000] [id=5132]

    VM state:not at safepoint (normal execution)

    VM Mutex/Monitor currently owned by a thread: None

    Heap
    def new generation total 27712K, used 23532K [0x2c5e0000, 0x2e3f0000, 0x2f080000)
    eden space 24640K, 83% used [0x2c5e0000, 0x2d9db160, 0x2ddf0000)
    from space 3072K, 100% used [0x2e0f0000, 0x2e3f0000, 0x2e3f0000)
    to space 3072K, 0% used [0x2ddf0000, 0x2ddf0000, 0x2e0f0000)
    tenured generation total 61448K, used 50282K [0x2f080000, 0x32c82000, 0x345e0000)
    the space 61448K, 81% used [0x2f080000, 0x3219ab98, 0x3219ac00, 0x32c82000)
    compacting perm gen total 12288K, used 5068K [0x345e0000, 0x351e0000, 0x385e0000)
    the space 12288K, 41% used [0x345e0000, 0x34ad30d8, 0x34ad3200, 0x351e0000)
    ro space 10240K, 51% used [0x385e0000, 0x38b0d0b8, 0x38b0d200, 0x38fe0000)
    rw space 12288K, 54% used [0x38fe0000, 0x39679570, 0x39679600, 0x39be0000)

    Code Cache [0x02800000, 0x02ae8000, 0x04800000)
    total_blobs=1628 nmethods=1389 adapters=173 free_code_cache=30519040 largest_free_block=256

    Dynamic libraries:
    0x00400000 - 0x00424000 C:\Program Files (x86)\Java\jre6\bin\java.exe
    0x77ab0000 - 0x77c30000 C:\Windows\SysWOW64\ntdll.dll
    0x76670000 - 0x76780000 C:\Windows\syswow64\kernel32.dll
    0x76930000 - 0x76976000 C:\Windows\syswow64\KERNELBASE.dll
    0x76e00000 - 0x76ea0000 C:\Windows\syswow64\ADVAPI32.dll
    0x76780000 - 0x7682c000 C:\Windows\syswow64\msvcrt.dll
    0x75200000 - 0x75219000 C:\Windows\SysWOW64\sechost.dll
    0x76830000 - 0x76920000 C:\Windows\syswow64\RPCRT4.dll
    0x751a0000 - 0x75200000 C:\Windows\syswow64\SspiCli.dll
    0x75190000 - 0x7519c000 C:\Windows\syswow64\CRYPTBASE.dll
    0x74940000 - 0x7498c000 C:\Windows\system32\apphelp.dll
    0x71d10000 - 0x71d9d000 C:\Windows\AppPatch\AcLayers.DLL
    0x76d00000 - 0x76e00000 C:\Windows\syswow64\USER32.dll
    0x76c70000 - 0x76d00000 C:\Windows\syswow64\GDI32.dll
    0x76650000 - 0x7665a000 C:\Windows\syswow64\LPK.dll
    0x76a20000 - 0x76abd000 C:\Windows\syswow64\USP10.dll
    0x756b0000 - 0x762fa000 C:\Windows\syswow64\SHELL32.dll
    0x76420000 - 0x76477000 C:\Windows\syswow64\SHLWAPI.dll
    0x75470000 - 0x755cc000 C:\Windows\syswow64\ole32.dll
    0x75220000 - 0x752af000 C:\Windows\syswow64\OLEAUT32.dll
    0x729a0000 - 0x729b7000 C:\Windows\system32\USERENV.dll
    0x749c0000 - 0x749cb000 C:\Windows\system32\profapi.dll
    0x74850000 - 0x748a1000 C:\Windows\system32\WINSPOOL.DRV
    0x74810000 - 0x74822000 C:\Windows\system32\MPR.dll
    0x76990000 - 0x769f0000 C:\Windows\system32\IMM32.DLL
    0x75310000 - 0x753dc000 C:\Windows\syswow64\MSCTF.dll
    0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
    0x6d7f0000 - 0x6da9f000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
    0x74dc0000 - 0x74df2000 C:\Windows\system32\WINMM.dll
    0x6d7a0000 - 0x6d7ac000 C:\Program Files (x86)\Java\jre6\bin\verify.dll
    0x6d320000 - 0x6d33f000 C:\Program Files (x86)\Java\jre6\bin\java.dll
    0x6d000000 - 0x6d14c000 C:\Program Files (x86)\Java\jre6\bin\awt.dll
    0x721b0000 - 0x7234e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
    0x72380000 - 0x72400000 C:\Windows\system32\uxtheme.dll
    0x6d7e0000 - 0x6d7ef000 C:\Program Files (x86)\Java\jre6\bin\zip.dll
    0x700d0000 - 0x70293000 C:\Windows\system32\d3d9.dll
    0x74cb0000 - 0x74cb9000 C:\Windows\system32\VERSION.dll
    0x738e0000 - 0x738e6000 C:\Windows\system32\d3d8thk.dll
    0x72350000 - 0x72363000 C:\Windows\system32\dwmapi.dll
    0x70fb0000 - 0x7106c000 C:\Windows\system32\aticfx32.dll
    0x738a0000 - 0x738ab000 C:\Windows\system32\atiu9pag.dll
    0x6ee90000 - 0x6f2bd000 C:\Windows\system32\atiumdag.dll
    0x6f2e0000 - 0x6f6e9000 C:\Windows\system32\atiumdva.dll
    0x74450000 - 0x744a8000 C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
    0x6d420000 - 0x6d426000 C:\Program Files (x86)\Java\jre6\bin\jp2native.dll
    0x6d1d0000 - 0x6d1e3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll
    0x76300000 - 0x7641d000 C:\Windows\syswow64\CRYPT32.dll
    0x76660000 - 0x7666c000 C:\Windows\syswow64\MSASN1.dll
    0x76b50000 - 0x76c6a000 C:\Windows\syswow64\WININET.dll
    0x76980000 - 0x76983000 C:\Windows\syswow64\Normaliz.dll
    0x76ea0000 - 0x77058000 C:\Windows\syswow64\iertutil.dll
    0x770e0000 - 0x771f0000 C:\Windows\syswow64\urlmon.dll
    0x6d6a0000 - 0x6d6e6000 C:\Program Files (x86)\Java\jre6\bin\regutils.dll
    0x6d600000 - 0x6d613000 C:\Program Files (x86)\Java\jre6\bin\net.dll
    0x752d0000 - 0x75305000 C:\Windows\syswow64\WS2_32.dll
    0x77a80000 - 0x77a86000 C:\Windows\syswow64\NSI.dll
    0x72640000 - 0x7267c000 C:\Windows\system32\mswsock.dll
    0x73850000 - 0x73856000 C:\Windows\System32\wship6.dll
    0x6d620000 - 0x6d629000 C:\Program Files (x86)\Java\jre6\bin\nio.dll
    0x72850000 - 0x72858000 C:\Windows\system32\Secur32.dll
    0x73440000 - 0x73484000 C:\Windows\system32\dnsapi.DLL
    0x72620000 - 0x7263c000 C:\Windows\system32\iphlpapi.DLL
    0x71740000 - 0x71747000 C:\Windows\system32\WINNSI.DLL
    0x6d230000 - 0x6d27f000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
    0x73860000 - 0x73865000 C:\Windows\System32\wshtcpip.dll
    0x738f0000 - 0x738f6000 C:\Windows\system32\rasadhlp.dll
    0x73810000 - 0x73848000 C:\Windows\System32\fwpuclnt.dll
    0x747b0000 - 0x747ec000 C:\Windows\system32\oleacc.dll
    0x74a10000 - 0x74a26000 C:\Windows\system32\CRYPTSP.dll
    0x749d0000 - 0x74a0b000 C:\Windows\system32\rsaenh.dll
    0x738d0000 - 0x738e0000 C:\Windows\system32\NLAapi.dll
    0x72680000 - 0x72690000 C:\Windows\system32\napinsp.dll
    0x716c0000 - 0x716d2000 C:\Windows\system32\pnrpnsp.dll
    0x716b0000 - 0x716b8000 C:\Windows\System32\winrnr.dll
    0x6d790000 - 0x6d79f000 C:\Program Files (x86)\Java\jre6\bin\unpack.dll
    0x6d510000 - 0x6d535000 C:\Program Files (x86)\Java\jre6\bin\jsound.dll
    0x6d540000 - 0x6d548000 C:\Program Files (x86)\Java\jre6\bin\jsoundds.dll
    0x70780000 - 0x707f2000 C:\Windows\system32\DSOUND.dll
    0x74ad0000 - 0x74af5000 C:\Windows\system32\POWRPROF.dll
    0x764b0000 - 0x7664d000 C:\Windows\syswow64\SETUPAPI.dll
    0x755d0000 - 0x755f7000 C:\Windows\syswow64\CFGMGR32.dll
    0x752b0000 - 0x752c2000 C:\Windows\syswow64\DEVOBJ.dll
    0x71400000 - 0x71439000 C:\Windows\system32\MMDevAPI.DLL
    0x711f0000 - 0x712e5000 C:\Windows\system32\PROPSYS.dll
    0x73870000 - 0x738a0000 C:\Windows\system32\wdmaud.drv
    0x738b0000 - 0x738b4000 C:\Windows\system32\ksuser.dll
    0x736e0000 - 0x736e7000 C:\Windows\system32\AVRT.dll
    0x706d0000 - 0x70706000 C:\Windows\system32\AUDIOSES.DLL
    0x736d0000 - 0x736d8000 C:\Windows\system32\msacm32.drv
    0x74da0000 - 0x74db4000 C:\Windows\system32\MSACM32.dll
    0x736c0000 - 0x736c7000 C:\Windows\system32\midimap.dll
    0x753e0000 - 0x75463000 C:\Windows\syswow64\CLBCatQ.DLL
    0x6d440000 - 0x6d465000 C:\Program Files (x86)\Java\jre6\bin\jpeg.dll
    0x76920000 - 0x76925000 C:\Windows\system32\PSAPI.DLL

    VM Arguments:
    jvm_args: -D__jvm_launched=12857593328 -Xbootclasspath/a:C:\\PROGRA~2\\Java\\jre6\\lib\\deploy.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\javaws.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\plugin.jar -Dsun.awt.warmup=true -Xmx128m -Dsun.plugin2.jvm.args=-D__jvm_launched=12857593328 "-Xbootclasspath/a:C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\deploy.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\javaws.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\plugin.jar" "-Djava.class.path=C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\classes" -Dsun.awt.warmup=true --- -- -Xmx128m
    java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid5380_pipe3,read_pipe_name=jpi2_pid5380_pipe2
    Launcher Type: SUN_STANDARD

    Environment Variables:
    PATH=C:\Program Files (x86)\Internet Explorer;;C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bin\x86;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Dell\DW WLAN Card;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\DLLShared\;C:\Program Files (x86)\Roxio\OEM\AudioCore\
    USERNAME=tulsigirl
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 6 Stepping 3, AuthenticAMD



    --------------- S Y S T E M ---------------

    OS: Windows 7 , 64 bit Build 7601 Service Pack 1

    CPU:total 2 (2 cores per cpu, 1 threads per core) family 16 model 6 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, popcnt, mmxext, 3dnow, 3dnowext, lzcnt, sse4a

    Memory: 4k page, physical 3928012k(1950948k free), swap 7854176k(5225088k free)

    vm_info: Java HotSpot(TM) Client VM (20.4-b02) for windows-x86 JRE (1.6.0_29-b11), built on Oct 3 2011 01:01:08 by "java_re" with MS VC++ 7.1 (VS2003)

    time: Tue Nov 29 11:09:14 2011
    elapsed time: 110 seconds

    I'M NOT COMPUTER LITERATE AND DESPERATE FOR HELP. Anyone out there who has any knowledge of what's going on and what I can do to repair my new machine?
     
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