Fatal Error when downloading software

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Oyster96

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Joined
Feb 23, 2002
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62
I'm using WIN 98. When I try to download a Pop-up software program for Cox Cable (I am a subscriber to their hi-speed internet service and this is a free service to me) , it begins to install it on my computer (IBM Aptiva) and 1/2 thru the installation the install stops and I get the following window messages:

First, "Installation Informantion"..... Internal Error 2738, ShowRebootWarning.

When I close this window, a second window shows "Fatal Error"... Installation ended prematurely because of an error.

The third window says "Cox Anti spyware and Pop-up Blocker Setup" Generic Error.

Appreciate you help. Thanks.
 

Miz

Joined
Jul 1, 2002
Messages
2,146
It's a VBscripting error (the error is from the Microsoft installer and refers to a VBscripting error), for one reason or another the VBscripting service is not running correctly on this machine and thus the install is failing.

Go to this page and download and install "Microsoft Windows Script 5.6 (Windows 9x, Me, NT4)."
 

Oyster96

Thread Starter
Joined
Feb 23, 2002
Messages
62
Thanks for responding. Did the download and now I get an Error message 1335, says cabinet file is corrupt "Cab. M 8' and cannot be used. Appreciate your help again. Thank you. John
 
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