Fatal Exception Errors-help Please

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kelticvixen

Thread Starter
Joined
Oct 12, 2003
Messages
74
Hello-
I have been having trouble with blue-screen fatal exception errors since I logged on this morning. They are off and on when I boot up and when I attempt to open programs. It's very frustrating, and I don't know why this has started happening. :( I am including my log of Hijack This. Usually I include DxDiag info too but I can't even get it to run, which has never happened. Any assistance or advice would be greatly appreciated. Thanks in advance!

Edit:
One of the fatal exception errors I get upon restart is: Fatal Exception OE at 0028:00300042
Another one refers to a fatal exception error VXD in AVGCore. I tried to uninstall AVG to reinstall it, and upon requested restart after doing uninstall of AVG, my system would not reboot properly. I then repaired installation of AVG, hoping this will fix the VXD problem (whatever that is) and I'm not sure at this point if it has. I'm afraid to reboot again, since I actually got to my desktop safely this time.
Other problems I have discovered since writing this awhile ago: tried to play an mp3 with RealPlayer and it says it cannot do it as another device is may be using it. I then realized there was no sound/speaker icon in my tray. All of this stuff is new just this morning and I've run avg, housecall, adaware etc. Grrrr. :( Help please!

Logfile of HijackThis v1.99.1
Scan saved at 1:03:22 PM, on 7/16/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\NVSVC.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [NVSvc] C:\WINDOWS\SYSTEM\nvsvc.exe -runservice
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/insaniquarium/popcaploader_v6.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,290
Hi..had same problem awhile back..Removed up-date KB891711 from system..Checked Memory..Over heating..f8 at start up ran step by step confirmation..
Located problem to tea timer in Spybot S and destroy..uninstalled..
Finally only stopped when remove and reinstalled Firefox Browser..
So far no problem...It's very hard to say what was the real cause..can be hardest problem to solve..
 

kelticvixen

Thread Starter
Joined
Oct 12, 2003
Messages
74
blues_harp28 said:
Hi..had same problem awhile back..Removed up-date KB891711 from system..Checked Memory..Over heating..f8 at start up ran step by step confirmation..
Located problem to tea timer in Spybot S and destroy..uninstalled..
Finally only stopped when remove and reinstalled Firefox Browser..
So far no problem...It's very hard to say what was the real cause..can be hardest problem to solve..
Thank you for replying! I was beginning to lose hope, as usually I get such fast and knowledgable responses here! I do use Firefox...should I uninstall and reinstall it? I'm just scared to reboot again. :(
Edit- Did the first steps you took actually help fix problem, or was it just the reinstallation of Firefox?
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,290
Hi..I only know when i started using IE no problems..
I can't say the same will apply to your system..worth trying IE..see if that makes a difference..

Tea timer..Firefox..which I don't was causing problem..
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,290
Hi..If you click on Search at top of this page..type in Fatal Exception 98..you will find so many post on this subject..and many solutions..
 

kelticvixen

Thread Starter
Joined
Oct 12, 2003
Messages
74
blues_harp28 said:
Hi..If you click on Search at top of this page..type in Fatal Exception 98..you will find so many post on this subject..and many solutions..
Thanks :)
 
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