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Fatal exception OD has occurred at 0000:0000FF00 at shutdown

Discussion in 'Earlier Versions of Windows' started by cbyrd, Sep 19, 2003.

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  1. cbyrd

    cbyrd Thread Starter

    Sep 19, 2003
    Please help. I cannot shut down Windows 98, I keep getting the dark blue screen with this message, Fatal exception OD has occurrred at 0000:0000FF00. The current application will be terminated, bla, bla, bla. I then press on any key, the screen goes light blue then freezes and I have to shut down by the power button.
    I have tried scan disk, defrag, and antivirus, even down loaded the current supplement from windows for shutdown problems which removed the fast shut down item from the system.

    Not sure what to do next.
  2. steamwiz


    Oct 4, 2002
    There can be many reasons why windows will not Shutdown completely. Most of the time it is problem programs but it also could be that Windows is attempting to shutdown to Fast.
    Here is a website that works you through 15 steps that will help isolate and fix the problem.

    If you need help through it please ask and also let us know how it went.

  3. SexyTech


    Mar 27, 2002

    Hi There!

    Start by downloading & installing AdAware or Spybot S&D
    once it's installed click "Check for Updates" and download the updates.

    Next, scan the system and see what it finds, and let the program remove everything. once that's done, reboot the pc and see if you're still getting the error.

    If you're still having the problem, download & run HijackThis and post the log file here so we can see what else is going on.

    Good Luck!

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