FAX server and phone lines

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ndennee

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Feb 12, 2018
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Hello everyone,

My company uses a program that allows us to send faxes from the computers to the fax machine. This requires us to have a fax server setup using a analog phone line to send the faxes to the fax machines. However, we only have 3 lines in our office. One line is for the telephones, and the other two lines are for fax machines. The fax server cannot be on the same line as the fax machine, or it will not work. So this only leaves the telephone line. Our telephone system is one analog line where the receptionist answers, and then the rest of our phone system is digital phones. If we put the fax server on the same line as the telephones, will it interrupt the telephone calls?
 

zx10guy

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Mar 30, 2008
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If the fax server is not set to answer incoming calls, then no it will not interrupt voice calls. Even if you set the fax server to answer calls to receive incoming faxes, you can set the ring interval so it gives time for the receptionist to answer the phone.

If the fax server is sending a fax, there's no way around holding the line hostage until it finishes the fax transmission.

You can use something like this to help simplify call routing and management of phones and the fax server:

https://www.faxswitch.com/stick.html
 
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