Fiber optic broadband and fax mach. not compatible

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rj584

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Dec 21, 2005
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I recently upgraded to Verizon fiber optics for broadband and everything is great except my fax. I run XP and have an HP Officejet V40xi all-in-one. After the conversion to fiber my fax, which is on a stand alone phone line, no longer sends or receives. Has anyone had this problem? I can't get my fax line back to copper and neither Verizon nor HP have an answer. Any help?
 
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Aug 28, 2004
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22,816
I have a fairly old fax machine on my analog line and Fio on my other line and there is absolutely no problem.
 

rj584

Thread Starter
Joined
Dec 21, 2005
Messages
3
Linskyjack,
thanks for reply. Since conversion both of my phone lines are on fiber. So far I have been told by Verizon that there are 2 models of HP that will not work with fiber, models D135 and B 145. Maybe mine is next.
 

JohnWill

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Oct 19, 2002
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106,556
I'm a bit surprised at that. I run my FAX on one of my Vonage lines, no problem. :)
 

rj584

Thread Starter
Joined
Dec 21, 2005
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3
Thanks to all that responded to my message. My problem was solved yesterday. The culprit was my phone wire. All is well now.
 
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