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vakoia

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i have problem. whenever i try to delete something from my desktop or make any sort of change it tells me i dont have a permission and connect a smart card screen pops up. Im using windows 8.1. I would really appreciate some help
 

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Allan
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At that screenshot what happens if you click on Continue ?
 

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Allan
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Is your user account an administrator account ? If it is try typing your Administrator password, as it says on that new picture, then select Yes.

If you can't do the above click on Show details on the picture and post a new picture please.
 

vakoia

Thread Starter
Joined
Jul 14, 2020
Messages
18
Is your user account an administrator account ? If it is try typing your Administrator password, as it says on that new picture, then select Yes.

If you can't do the above click on Show details on the picture and post a new pictur
Is your user account an administrator account ? If it is try typing your Administrator password, as it says on that new picture, then select Yes.

If you can't do the above click on Show details on the picture and post a new picture please.
it is adminstrator but i thought i removed it. Anyway where do I even put my password in

I clicked "show information about this publisher's certificate" and the window on second pic poped up
 

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Allan
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At the first picture click on 'Show details' and post the new picture please.
 

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Allan
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When you type Device Manager and it shows 'Device manager' at the top right-click on that > Run as administrator

If that doesn't help and you still don't see a Smart Card reader section look under other sections in DM for something similar.

Are you sure you are using an administrator account ?
 

vakoia

Thread Starter
Joined
Jul 14, 2020
Messages
18
When you type Device Manager and it shows 'Device manager' at the top right-click on that > Run as administrator

If that doesn't help and you still don't see a Smart Card reader section look under other sections in DM for something similar.

Are you sure you are using an administrator account ?
i am not using account as adminstartor but it doesnt let me change that either. same smart card reader problem pops up
 

vakoia

Thread Starter
Joined
Jul 14, 2020
Messages
18
When you type Device Manager and it shows 'Device manager' at the top right-click on that > Run as administrator

If that doesn't help and you still don't see a Smart Card reader section look under other sections in DM for something similar.

Are you sure you are using an administrator account ?
i cant run device manager as adminstrator. same problem shows up
 
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