File Explorer + File Search Broken

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Til

Thread Starter
Joined
Dec 2, 2020
Messages
3
First I'd like to thank anyone that replies, this has been frustrating me for days.

Current Issues:
  1. Whenever I search through my files, the previews are unavailable and the icon is generic
  2. Whenever I right click one of those files and hover the cursor over "Open with" the entire file explorer crashes.
  3. Settings window for uninstalling applications hangs and crashes.
Notes for the issues:
This only seems to occur after several searches.
Edit: The problem of file explorer crashing seems to extend to opening files at all after a while.

PC info:
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19042, Installed 20201202200814.000000-300
Processor: AMD Ryzen 7 3800X 8-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 16
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce RTX 2080 SUPER
Hard Drives: C: 893 GB (429 GB Free); D: 4657 GB (3702 GB Free);
Motherboard: ASRock X570 Phantom Gaming 4, s/n M80-CA005000561
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To Be Filled By O.E.M.
Antivirus: Windows Defender, Enabled and Updated


Things I've tried:
  1. Running sfc /scannow
  2. running dism commands
  3. updating windows to the latest version
  4. updating graphics card driver to the latest version
  5. Clearing explorer history
  6. Launching explorer as a separate process
  7. Disabling antivirus
  8. Removing items from the Quick Access
  9. Changing various display options
  10. Netsh and winsock Reset
  11. Used antivirus to find malicious programs
  12. Disabling everything in the startup menu
Misc Notes:

It seems this does not occur in safe mode.
I work with images. Seeing the thumbnail and preview are important to me. I will not disable them.
 
Last edited:

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
38,858
Disable everything in startup under MSCONFIG, reboot and then see if you get the same issues.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,166
Bump.

Til, through some series of mistakes (that I only partially understand what happened even now) I deleted your thread. Please accept my apology. I have now undeleted it and bumped to get it to the top of the forum.
 

Til

Thread Starter
Joined
Dec 2, 2020
Messages
3
Bump.

Til, through some series of mistakes (that I only partially understand what happened even now) I deleted your thread. Please accept my apology. I have now undeleted it and bumped to get it to the top of the forum.
Not a problem at all, mistakes happen. Thank you for putting it back up. :giggle:

I have since reinstalled windows and that seems to have fixed it, so it is my turn to apologize for the trouble.:oops:
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
119,194
For some reason your thread kept getting caught up in our spam filters by mistake and that's what eventually led to the deletion. False positives happen from time to time unfortunately. Thanks for being so gracious about it. :)
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,166
Glad to see you found a solution; even if was the "nuclear" one. :)
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top