I recently upgraded my SpywareBlaster software from 2.0 to 3.0 and now I cant access menu options on any file folder on my Windows XP Pro. I know that it added, or changed or added a registry key, but I dont know where to go in the registry to look for the problem. I know that the file folder is a class, but I dont know the extension. If I highlight any file along with a file folder, I will get a drop-down menu, and can use my choices in the File menu in Windows explorer. This problem happened after I installed the software
I did not do a spyware check and I realize that some spyware software will think that the registry key is spyware, but this is not the case, since the problem only occurred after I installed the software. I have Norton Systemworks and several registry cleanup/repair utilities and Ive tried them all, with no success. Ive run a system file check and system restore (before the software install), but with no success. I am spyware free and virus free. I have tried to do an upgrade on a Windows XP install, but no success. I know that the next possible solution would be to do a clean install, but I would like to try and avoid that, if at all possible. Its more a matter of incontinence, since my OS and other programs work perfectly and the startup/shutdown doesnt yield any stop errors. 