1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

file name changed-Help!

Discussion in 'All Other Software' started by kgolfs, Nov 25, 2001.

Thread Status:
Not open for further replies.
Advertisement
  1. kgolfs

    kgolfs Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    44
    :( I use Print Sohp Dlx12 for cards, labels etc.. My problem is: I save posters etc on a cd and one of the file names has changed so I cannot view the contents of that saved file. I tried opening it in DOS but cannot remember how to do that. I clicked on 'properties' for the file name and that's how I discovered that the file name had changed. The original file name is xmasvar10.sig and the DOS name is xmas#429.sig.. The 'new' name is xmassgn'01.sig.. Apparently, this is causing the problem of getting it to open. When I click on it, nothing is there but there is over 7mg of info there. How do I get this file to open so I can save it to a different name? I would like to keep the picutres I have saved in this file if I could get at it. I hate to lose it.
    Thanks-Karen
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,186
    Hiya and welcome

    I have looked at this post a few times. You say that the filename has changed, but the extension is still the same. I thought that you should still be able to open it. Is the icon a flying windows icon or the actual Print Shop icon?
    Can you not try and rename it back to the original name?

    xmasvar10.sig is the original
    xmassgn'01.sig is the new. Its the ' that might be causing the problem.

    Try rightclicking on the file, choose Rename and rename it back to xmasvar10.sig

    Does that work?

    Regards

    eddie
     
  3. kgolfs

    kgolfs Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    44
    Hello eddie--i put the file in another folder on the cd/rw and the dos name changed! Is there any way to open the file other than thru Print Shop? The data is there but I cannot access it. None of the read-only, archive boxes were checked either. The original file name is there-- xmasvar10.sig. .sig is print shop's deisignation for a poster of sigh on regular paper, 8.5 x 11in..
    I suppose I'm doomed regarding ever opening it again.
    Thanks
     
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,186
    Hiya

    Using Irfanview may work www.irfanview.com/ but from what I thought, signiture files were relativley small.

    Don't know if it will work, but worth a try...its free

    Regards

    eddie
     
  5. Max19

    Max19 Account Disabled

    Joined:
    Jul 31, 2001
    Messages:
    1,222
    Try copying the file to your hard drive and open it from there. If that doesn't work, rename the file to something simple like file.sig, and try opening it.

    Did you copy this file to a CDRW like you would a floppy? Meaning, did you format the CDRW disk for packet writing? Or did you burn the file to the disk as though it were a CDR disk? Packet writing is notorious for causing data corruption and loss.
     
  6. kgolfs

    kgolfs Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    44
    Hello Eddie and Max19--thanks for your help but I tried Irfanview(great program) and other programs to open it but print shop is the only one that can and it still comes up blank.
    I tried re-naming it too and putting on my hard drive to open, but no luck.
    Yes, I have norton anti-virus and update every week w/ no viruses.
    RE: packet writing to the cd- yes, that's what Direct CD fr. Adaptec lets you do w/ cd/rw. I did not burn the files onto a cd. I should have I suppose in retrospect. Never had this problem before.
    Sounds like I'm out of luck unless any of you can instruct me on how to open and read it w/ DOS.
    thanks
     
  7. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,186
    Hiya

    Are you still having this problem? If so, have you tried renaming via DOS?

    Reboot to DOS and at the prompt, you may have to change directories, until you get to the one with your file in. To do this, say it was in folder Backup in Folder Fred:

    c:\>
    c:\>CD FRED
    c:\FRED\>CD BACKUP
    c:\FRED\BACKUP

    Now, to change a filename, you use this

    ren oldname newname

    EG:

    ren xmassgn'01.sig xmasvar10.sig

    but you said that the DOS name is this xmas#429.sig, so you may have to do a bit of playing around. Either way, make sure you're in the right dierectory, and have a look inside it by doing DIR /p

    Regards

    eddie
     
  8. kgolfs

    kgolfs Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    44
    Hi Eddie--yes, I looked it up on the disk--xmas.sig and it has 13.5 bytes of info listed but I can't get to it. Cannot open it to retrieve the info there. Is there a way to get this info using DOS rather than the print shop program? PS opens a blank document. Karen
     
  9. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,186
    Hiya

    You say that the file contains 13.5 bytes of info. That dosen't sound like that much. Can you confirm that this is the same size as the other files of this type from PS have the same size?

    If they're a lot larger, this may be why.

    Regards

    eddie
     
  10. kgolfs

    kgolfs Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    44
    Hi Eddie-- the xmas file has 13.5kb and some other saved files have 12+mb. I did look at in dos using edit and it was full of gobbledeegook, symbols etc.. That leads me to think that dos cannot open it so I can retrieve the info.
    Karen
     
  11. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,186
    I take it that the renaming didn't work in DOS either?

    Its just as its such a small size of file, I'm wondering if there's anything really in there. Can you post some of the gobbledeegook?

    eddie
     
  12. kgolfs

    kgolfs Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    44
    Hi Eddie--I renamed it as per your suggestion. It still opened up blank in print shop.
    The symbols in dos are musical ones, hearts, spades, $, upside down question marks, III, solid squares, names of fonts, some words like address, job title, sender, phone.

    'Job title' is weird! I cannot imagine what all that means.

    Maybe we should just give up unless this some great challenge for you!! I apprecaite the time you've given it.
    Karen
     
  13. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,186
    Sadly, you may be right. :(

    Seems a shame, but if renaming and it still has the original file extension dosen't work, it may be lost.

    Sorry

    eddie
     
  14. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/59561

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice