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Fingerprint Reader Stopped Working

Discussion in 'Windows 7' started by ArtIsABlast, Aug 12, 2011.

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  1. ArtIsABlast

    ArtIsABlast Thread Starter

    Joined:
    May 30, 2008
    Messages:
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    My fingerprint reader randomly stopped working a few days ago. I first noticed it when trying to log on to my computer because the reader doesn't respond at all and now it doesn't even give me the fingerprint reader option when it comes to the welcome screen.

    Thanks in advance for this help, please let me know anything you need informationwise.
     
  2. SUEOHIO

    SUEOHIO

    Joined:
    Jan 30, 2007
    Messages:
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    First Name:
    SUE
    The only thing i can think of is uninstall then reinstall the driver for it and see if it works again. i have two ibm thinkpad laptops with that feature and i dont even use them because to me personally they are a nuisance and after one went haywire and locked me out of the computer i said i dont need this headache anymore.i had to take the hard drive out remove the driver for that and reinstall the hard drive. no more problems after that.
     
  3. altjx

    altjx

    Joined:
    Apr 10, 2010
    Messages:
    72
    Agreed with above. Sometimes, windows updates will update drivers and cause more problems than it fixes. So if you knowingly updated the driver, I'd either roll back the driver from Device Manager or like he said above, just uninstall it and reinstall.
     
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