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Finicky eMachines W3506—Boot problem?

Discussion in 'Hardware' started by Ron the Geek, Feb 16, 2007.

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  1. Ron the Geek

    Ron the Geek Thread Starter

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    I'm working on the machine mentioned above and although it will "turn on" every time I press the power button, it sometimes halts after the eMachines splash screen and justs sits there... a black, motionless, nothing... Anyway,... other times, it will go on to launch Windows and perform normally. This indecisiveness is a personality trait that I've got to get rid of. This machine is running XPHE SP2, has 512 RAM, and a Celeron 3.2. Is this a hardware problem or does this ring a software bell for someone? I really have no idea where to begin with this type of problem. As always, thanks!
    RTG :confused:
     
  2. dustyjay

    dustyjay

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    First Name:
    Jay
    When you first turn the computer on if you hit F8 will it let you get into Safe mode on a regular basis? Or will it sometimes do the same thing?
     
  3. Ron the Geek

    Ron the Geek Thread Starter

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    Haven't tried that since—until now—I didn't have a real reason to go into safe mode. I'll try that and see what happens. But, in the last six tries over an hour or so, it has come up every time. If it does come up in safe mode consistently, what would they that tell me?
     
  4. dustyjay

    dustyjay

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    well if it never gives you a problem when booting into safe mode it would tell you it is probably a software problem. But if the same problem exists in Safe mode as in Normal boot it would point more toward a hardware problem.

    Is there a time that this problem seems more likely to occur? Such as when the computer has been sitting and cooling down over night? Or when the computer has been in use for a while and is warmed up?
     
  5. Elvandil

    Elvandil

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    Is it painfully slow to boot (spending a lot of time in BIOS scan) even when it does boot successfully? Any changes to drives lately?
     
  6. Ron the Geek

    Ron the Geek Thread Starter

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    Dusty—No, there never seems to be any particular time when it would do it, although overheating was a thought (Dell Inspiron notebook flashbacks...).
    El—It's not slow to boot up and it would appear that no changes have been recently made to the drive structure.

    I opened it up to check the fans and it did need a good blowing out. But, the last several times I've shut it down and brought it back up or restarted it (both using the power button and Windows "turn off computer") it's started fine. One thing, though, that I'm pretty sure is unrelated but still annoying: Whenever I open My Computer, click on Search, and then select "All Files and Folders," it starts to run Windows installer. What is that? It usually terminates immediately but I can't figure what it is.

    SuperAntiSpyware found nothing, CCleaner cleaned up some common crap... So now, I think I'll run a HiJackThis log and ask a moderator to move this to Security or Windows XP whichever is more appropriate. Here's the HJT log:
    _________________________________________________
    Logfile of HijackThis v1.99.1
    Scan saved at 10:32:17 AM, on 2/17/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINDOWS\RTHDCPL.EXE
    C:\DOCUME~1\Owner\LOCALS~1\Temp\2007216175437_mcinfo.exe
    C:\Program Files\BigFix\bigfix.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3506
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3506
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3506
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W3506
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [msci] C:\DOCUME~1\Owner\LOCALS~1\Temp\2007216175437_mcinfo.exe /insfin
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    __________________________________________________
    Thanks, everybody and please follow this thread to it's next forum. :)
     
  7. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    My guess would be it's coming from the temp folder: C:\DOCUME~1\Owner\LOCALS~1\Temp\2007216175437_mcinfo.exe /insfin

    Reboot to safe mode and empty that folder.
     
  8. Ron the Geek

    Ron the Geek Thread Starter

    Joined:
    Nov 22, 2006
    Messages:
    492
    Thank you. I'll try that. I apologize for the delayed response; I've been away from internet access. I'll let you know how it turns out. Thanks, again. :)
     
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