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Firefox can't find the server at(name)

Discussion in 'Web & Email' started by cei7, May 4, 2009.

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  1. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    Hi,

    Im getting this error message quite frequently now and what seams to be, randomly. Ive tried IE but am getting the same problem there. I tried repairing the wireless connection but no good, and checked the proxy settings in the options menu and they are set to auto detect... ran virus scans and everything seams to be ok. Ive tried a few things now and nothing seams to be helping... Im a total beginner at this so please be gentle with me...

    Thanks
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    Under the Connections tab, Lan Settings of your IE Options, there shouldn't be any checked box.

    If still no luck,

    Please download and install HijackThis by clicking here.

    Run it and select Do a system scan and save a logfile.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    Do not fix anything
     
  3. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    Thanks,tried the first option and no change. Cant get onto the page you gave the link for but will keep trying x
     
  4. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    Ok hope this is what you askes for.....

    Logfile of HijackThis v1.99.1
    Scan saved at 12:21:21 AM, on 5/5/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    C:\WINDOWS\system32\S24EvMon.exe
    C:\WINDOWS\system32\ZCfgSvc.exe
    C:\WINDOWS\system32\1XConfig.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\RocketDock\RocketDock.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\uTorrent\uTorrent.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\RegSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgam.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Spyware Doctor\pctsTray.exe
    C:\WINDOWS\explorer.exe
    D:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60316
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/webhp?sourceid=navclient&hl=en-GB&ie=UTF-8
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60316
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60316
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60316
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60316
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    O3 - Toolbar: (no name) - {20001E7A-823D-4E19-ADE2-D6AB53C7C81E} - (no file)
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\system32\ZCfgSvc.exe
    O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
    O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJfox000
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
    O11 - Options group: [INTERNATIONAL] International*
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
    O15 - Trusted Zone: http://www.centurionfurnishings.com
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: *.vaio-link.com
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{E6A83452-8E96-4CA9-B76B-308D32D83B01}: NameServer = 92.31.241.20,92.31.241.21
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
    O20 - Winlogon Notify: Sebring - C:\WINDOWS\system32\LgNotify.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsAuxs.exe (file missing)
    O23 - Service: PC Tools Security Service (sdCoreService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsSvc.exe (file missing)
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
     
  5. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    also IE is reporting a DNS error... if so what should I do?
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    Forgot you had Firefox. Why can't it open links like IE does! :rolleyes:

    Here's the link to the HijackThis installer. Install and run the latest version. You have an old outdated version. Please post back a log.
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    Well, I can see the problem is typical and should be pretty simple to solve. You are using AVG as your security software but you still have traces of Symantec.

    Use the Norton Removal Tool and you should get back your connection.
     
  8. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    Ok...used the removal tool but no change... I have the problem with both IE and FF... Here is the up to date version of the log you asked for...

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:47:46 AM, on 5/6/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16640)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    C:\WINDOWS\system32\S24EvMon.exe
    C:\WINDOWS\system32\ZCfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\1XConfig.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    C:\Program Files\Sony\HotKey Utility\HKserv.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\RocketDock\RocketDock.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\uTorrent\uTorrent.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Sony\HotKey Utility\HKWnd.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\RegSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgam.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60316
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/webhp?sourceid=navclient&hl=en-GB&ie=UTF-8
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60316
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60316
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60316
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60316
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {20001E7A-823D-4E19-ADE2-D6AB53C7C81E} - (no file)
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\system32\ZCfgSvc.exe
    O4 - HKLM\..\Run: [Switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
    O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
    O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJfox000
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
    O15 - Trusted Zone: http://www.centurionfurnishings.com
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: *.vaio-link.com
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{E6A83452-8E96-4CA9-B76B-308D32D83B01}: NameServer = 92.31.241.20,92.31.241.21
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\system32\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsAuxs.exe (file missing)
    O23 - Service: PC Tools Security Service (sdCoreService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsSvc.exe (file missing)
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe

    --
    End of file - 10120 bytes
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    Refresh your DNS (Some Times negative DNS may give Errors to specific sites)

    By following these steps:

    Start >>Run>> cmd >> ipconfig /release

    ipconfig /flushdns

    ipconfig /renew

    Also,

    Click Start, then Run and type CMD in the dialogue box that appears, and then click OK. Type netsh winsock reset into the DOS window that appears.


    Check your Hosts file. It's located in C:\Windows\System32\Drivers\Etc.

    Examine the content of your HOSTS file, and compare it to the screenshot below. We do not need to worry about any line that begins with an # because is ignored by Windows. Also, the line "127.0.0.1 localhost" can be safely ignored, because it is a standard entry.

    [​IMG]

    A HOSTS file can be used to control Web page to IP address associations.

    Anything else that appears in your HOSTS file without an # at the beginning, apart from the "127.0.0.1 localhost" line, should be viewed with suspicion when we are trying to diagnose the cause of "Page cannot be displayed" errors. The quickest way to test for HOSTS file involvement is to right click the HOSTS file, then select Rename. Add the letter X to the beginning or end of the file name and then ok your changes. By changing the name of the HOSTS file, we stop Internet Explorer from using it, and therefore resolve any issues caused by the file.
     
  10. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    Followed all your instructions but no joy... the host notepad was ok, exactly as you have posted it ... I tried renaming it anyway but as I said, no luck :-(
     
  11. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    should I have mentioned its a vaio laptop, wireless connection and the problem started when I moved house and internet provider.
     
  12. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
    Another thing to try:

    Check your Services are Started (Start / Run / type services.msc):

    • Computer Browser
    • DHCP Client
    • DNS Client
    • Network Connections
    • Network Location Awareness
    • Remote Procedure Call (RPC)
    • Server
    • TCP/IP Netbios Helper
    • Workstation
    Note: You can check the services in Control Panel, Administrative Tools, Services.

    All of these services should be started, and their startup type should be automatic (or perhaps manual).
     
  13. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    Hi, the TCP/IP Netbios Helper was disabled so Ive started it again but Ive still got the problem
     
  14. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,057
  15. cei7

    cei7 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    9
    THANKS. done this already but will try again
     
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