1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

FireFox keeps opening up in alternative default page!

Discussion in 'Web & Email' started by ILoveKnowledge, Dec 14, 2011.

Thread Status:
Not open for further replies.
  1. ILoveKnowledge

    ILoveKnowledge Thread Starter

    Joined:
    Mar 18, 2010
    Messages:
    36
    Hi all! I don't know why this is happening! My Mozilla Firefox (newest version) since yesterday keeps opening up in a default homepage (bankofamerica) and I don't even use Bank of America~! When I go to change it to use it a different default page, it sets it as the different page (or even default) but then when I reopen FireFox, it goes back to the default B of A page...

    I ran virus scanner and windows defender and there appears to be no virus or anything wrong with my comp in regards to that...

    Does anyone know why this is happening? Thanks in advance!
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Download, install and run the free version of Malwarebytes' Anti-Malware.

    Click Update > Check for Updates.

    When the definition files have updated, click OK.

    Click the Scanner tab > Perform quick scan > Scan.

    If infections are found during the scan, the number of infections will be highlighted in red.

    When the scan is finished, click Show Results.

    Make sure that everything is selected, then click Remove Selected.

    If you're prompted to restart to finish the removal process, click Yes.

    Start Malwarebytes' Anti-Malware again.

    Click the Logs tab.

    Highlight the scan log entry, then click Open.

    When the scan log appears in Notepad, copy and paste it into your next reply.

    ===================================================================
    Download, install and run the free version of SUPERAntiSpyware.

    Click Check for Updates.

    When the definition files have updated, click Close.

    Select Perform Quick Scan and clickon Scan your Computer.

    If infections or problems are found during the scan, a list will appear.

    When the scan is finished and the scan summary window appears, click OK.

    Make sure that everything in the list is selected, then click Next.

    If you're prompted to restart to finish the removal process, click Yes.

    Start SUPERAntiSpyware again.

    Click View Scan Logs.

    Highlight the scan log entry, then click View Selected Log.

    When the scan log appears in Notepad, copy and paste it into your next reply.

     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1031148

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice