1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

firefox missing profile

Discussion in 'Web & Email' started by unstresst, Sep 19, 2014.

Thread Status:
Not open for further replies.
  1. unstresst

    unstresst Thread Starter

    Jan 3, 2003
    Tech Support Guy System Info Utility version
    OS Version:
    Processor Count:
    Graphics Card:
    Hard Drives:
    Antivirus: None
    Acting on a firefox prompt, I chose to reset firefox to default.

    when all is said-n-done, firefox wont load..... dialog box says profile is missing
    and a new folder on desktop is labled: Old firefox Data
  2. hewee


    Oct 26, 2001
    Never heard that happen before. The default would reset all so it would be like a new install so any changes you made would be lost or that is how it used to be.

    Anyhow do not know what is wrong. But once you get it fixed get MozBackup.

    This would get all back the way it was to the last backup.
  3. CoolBurn


    Dec 5, 2013
    Click the Start button and in the search field put %APPDATA%\Mozilla\Firefox press enter. You should have three folders Crash Reports, Profiles Folder and Profiles config settings. Let us know if any are missing or if additional ones are showing up.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1133909

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice