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Firefox problem

Discussion in 'Web & Email' started by tripwire13, Jan 19, 2013.

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  1. tripwire13

    tripwire13 Thread Starter

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    I have the Firefox 4.0 Beta 7 web browser instaaled on my computer and use it as my primary browser. Recently, I am having a problem with it. Whenever I open it up for something, I notice the minimze, maximize/restore and exit buttons are distorted. Plus, the logo in the upper-left corner is also distorted and the title bar is black rather that its default color, which is blue. How can I go about fixing this problem?

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  3. tripwire13

    tripwire13 Thread Starter

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    I tried that and got the same results. Is there another way to fix this problem?
     
  4. Phantom010

    Phantom010 Trusted Advisor

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    If you're always saving your Firefox profile, it may be corrupted. Deleting it, or only part of it, might be necessary.
     
  5. tripwire13

    tripwire13 Thread Starter

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  6. throoper

    throoper Trusted Advisor

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    First check to see if there's an add-on causing the problem.
    If using the menubar, click Help>Restart with Add-ons disabled.
    If using the unified Firefox button (upper left corner), click on it>Help>Restart with Add-ons disabled.

    If the problem goes away, disable your add-ons one by one (starting with your Theme and restarting Firefox each time) until you find the culprit.

    If you still have the problems with add-ons disabled, create a New Profile and see if the problem exists in that.
     
  7. tripwire13

    tripwire13 Thread Starter

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    how do I create a new profile for Firefox?
     
  8. tripwire13

    tripwire13 Thread Starter

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    actually, the problem is on my browser window. The graphic in the upper-left corner, as well as the minimize, maximize/restore and close buttons are all graphically distorted. how do I fix this problem?
     
  9. throoper

    throoper Trusted Advisor

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    Follow the instructions HERE.
    Before you click the "Start Firefox" button on the "Choose user Profile" dialog, clear the check from "Don't ask at startup" line.
    That will bring up the "Choose User" box next time you try starting Fiefox so you can switch back to your original Profile.

    Before creating a new Profile, have you tried Firefox with Add-ons disabled?
    Also, are you using the "unified button" (says Firefox and opens a menu when clicked) or are you showing the full menubar with File, Edit, View, etc.
    If it's the "unified button", click it, click Options on the menu and place a check next to Menubar to see if the distortion on the titlebar goes away.
     
  10. tripwire13

    tripwire13 Thread Starter

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    no, it is a full menu bar.
     
  11. throoper

    throoper Trusted Advisor

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    Have you run Firefox with the Add-ons disabled yet?
     
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