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Firefox problem

Discussion in 'All Other Software' started by Leroy Johnson, Jul 10, 2006.

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  1. Leroy Johnson

    Leroy Johnson Thread Starter

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    Every so often when I try to open my Firefox browser it freezes and says it's not responding so I have to close it. It usually happens about 2 or 3 times in a row and then works fine when I open it the 3rd or 4th time. I have no idea why it does this and it's just a hassle to keep closing it and opening it. Any help would be great, thanks.
     
  2. Augie65

    Augie65

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    Open Firefox in safe mode. Start> Mozilla Firefox> Mozilla Firefox(Safe Mode). This starts Firefox without extensions if it starts OK, then it is an extension effecting Firefox. If this doesn't work, try and create a new profile and start Firefox. If the new profile works, you can migrate your settings to the new profile.
     
  3. Leroy Johnson

    Leroy Johnson Thread Starter

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    It starts OK in safe mode so I guess it is an extension, but how do I know which one it is?
     
  4. Augie65

    Augie65

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    Uninstall your most recently installed or updated extension, Tools> Extensions. Then close Firefox File> Exit(to make sure that Firefox closes) then restart Firefox, continue until you can start Firefox normally.
     
  5. flavallee

    flavallee Trusted Advisor

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    First Name:
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    You didn't mention which version you're using.

    1.5.0.4 is the most current "final" release.

    1.5.0.5 RC3 and 2.0 Beta 1 have also been released.

    -------------------------------------------------------------------------------------
     
  6. Leroy Johnson

    Leroy Johnson Thread Starter

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    I have 1.5.0.4 and the removal of some extensions seems to have worked. It hasn't frozen since then. Thanks.
     
  7. Augie65

    Augie65

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    You are welcome.:)
     
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