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Firefox stopped working after update

Discussion in 'Web & Email' started by kirklott, May 31, 2007.

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  1. kirklott

    kirklott Thread Starter

    Joined:
    Oct 21, 2004
    Messages:
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    Firefox did an automatic update this morning. Now it no longer works - it won't open any sites.

    IE still works.

    Suggestions? Thanks in advance!
     
  2. Augie65

    Augie65

    Joined:
    Mar 23, 2005
    Messages:
    6,052
    See if Firefox will start in safe mode.
    Start> Mozilla Firefox> Mozilla Firefox (Safe Mode).
    If it will start, then it is an extension or theme effecting it.
    Tools> Add-ons> disable all extensions or themes and then enable them, one
    at a time, until you find the one causing problems. Update the extension or uninstall it.
     
  3. kirklott

    kirklott Thread Starter

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    Oct 21, 2004
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    Thank you for reply.

    I started in safe mode, and it's still not working. Any other ideas?
     
  4. Davec

    Davec Gone but never forgotten

    Joined:
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    4,435
    Probably a firewall issue. You may have to remove FF from the list and add it again to allowed programs.
     
  5. Augie65

    Augie65

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    Davec is probably right.
    After my Firefox updated later today, I had to allow it to open in my firewall because it had changed when updated.
     
  6. kirklott

    kirklott Thread Starter

    Joined:
    Oct 21, 2004
    Messages:
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    You are both rock stars.

    I opened Norton Firewall, changed Mozilla Firefox to 'permit all,' and I'm back in business.

    Thanks!
     
  7. hewee

    hewee

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    Yes Zone Alarm was the same way and new rights had to be given to firefox components.
     
  8. Jack1000

    Jack1000

    Joined:
    Feb 4, 2001
    Messages:
    1,235
    No problems here,

    But a Firefox tip for all:

    After you install the update, (Version 2.004) your History settings might be changed and your settings for dealing with Private Data might also be changed. If you notice that your URL addresses are not being "remembered" after the update, or that your Private Data settings have changed, or your History settings have changed, go to Tools, Options, and click on Privacy settings to change anything that suits your preferences after this update.

    Jack
     
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