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Firewall Service 13 (0xD)

Discussion in 'Windows 7' started by Zeromus, Dec 23, 2010.

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  1. Zeromus

    Zeromus Thread Starter

    Joined:
    Mar 2, 2007
    Messages:
    94
    Hi, the other night something happened to my firewall service. It's unable to start and returns the service exit code 13 (0xD), which translates to "invalid data" pertaining to a driver. I am at a loss as to what has happened to my firewall. It refuses to start from services.msc, giving the same error message when I attempt start.
    SysInfo:
    Code:
    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows 7 Ultimate , 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU     E7200  @ 2.53GHz, Intel64 Family 6 Model 23 Stepping 6
    Processor Count: 2
    RAM: 4094 Mb
    Graphics Card: NVIDIA GeForce 9600 GT, 512 Mb
    Hard Drives: C: Total - 85604 MB, Free - 25942 MB; D: Total - 179789 MB, Free - 28717 MB; E: Total - 211543 MB, Free - 1183 MB; F: Total - 476696 MB, Free - 258903 MB; J: Total - 953867 MB, Free - 139377 MB; 
    Motherboard: Gigabyte Technology Co., Ltd., G41M-ES2L, x.x,  
    Antivirus: avast! Antivirus, Updated and Enabled
    
    Hijack This:
    Code:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:35:49 PM, on 12/23/2010
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v9.00 (9.00.7930.16406)
    Boot mode: Normal
    
    Running processes:
    D:\ProgramFiles[ALT]\utorrent\uTorrent.exe
    C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    C:\Users\Chaz\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
    C:\Program Files (x86)\Skype\Phone\Skype.exe
    D:\ProgramFiles[ALT]\gmailnot\gnotify.exe
    C:\Program Files\Alwil Software\Avast5\AvastUI.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Users\Chaz\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe
    C:\Users\Chaz\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Chaz\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Chaz\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Chaz\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Winamp\winamp.exe
    D:\ProgramFiles[ALT]\xfire\Xfire.exe
    D:\ProgramFiles[ALT]\lastfm\LastFM.exe
    C:\Users\Chaz\AppData\Local\Google\Chrome\Application\chrome.exe
    D:\ProgramFiles[ALT]\hijackthis\HijackThis.exe
    
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
    O2 - BHO: IE Developer Toolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files (x86)\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\ProgramFiles[ALT]\jre6\bin\jp2ssv.dll
    O2 - BHO: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - D:\ProgramFiles[ALT]\msvs2010\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dll
    O2 - BHO: WinAVI FLVSense - {E8DF67A1-B618-4F3F-9E7C-CBE175ADEF5B} - D:\ProgramFiles[ALT]\mp4\FLVTune.dll
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] D:\ProgramFiles[ALT]\gmailnot\gnotify.exe
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [uTorrent] "D:\ProgramFiles[ALT]\utorrent\uTorrent.exe"
    O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe" -automount
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Chaz\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = D:\ProgramFiles[ALT]\mso2010\Office14\ONENOTEM.EXE
    O4 - Startup: StikyNot.exe - Shortcut.lnk = C:\Windows\System32\StikyNot.exe
    O8 - Extra context menu item: &Download FLV by WinAVI... - D:\ProgramFiles[ALT]\mp4\flv_link.htm
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~3\msopp10\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://D:\PROGRA~3\mso2010\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files (x86)\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
    O9 - Extra button: IE Developer Toolbar - {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - C:\Program Files (x86)\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: WinAVI FLV Manager - {DE365254-2F9B-4908-9E3A-7AAA6EC90BCC} - D:\ProgramFiles[ALT]\mp4\FLVTune.dll
    O9 - Extra 'Tools' menuitem: WinAVI FLV Manager - {DE365254-2F9B-4908-9E3A-7AAA6EC90BCC} - D:\ProgramFiles[ALT]\mp4\FLVTune.dll
    O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files (x86)\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files (x86)\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O13 - Gopher Prefix: 
    O16 - DPF: {0D6709DD-4ED8-40CA-B459-2757AEEF7BEE} (Dldrv2 Control) - http://download.gigabyte.com.tw/object/Dldrv.ocx
    O16 - DPF: {C8BC46C7-921C-4102-B67D-F1F7E65FB0BE} (Battlefield Play4Free Updater) - https://battlefield.play4free.com/static/updater/BP4FUpdater_1.0.21.2.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A26F044B-B322-4145-8879-0CB19F99E0D3}: NameServer = 192.168.1.1
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: [email protected] Disk Monitor - LSoft Technologies Inc - D:\ProgramFiles[ALT]\diskmon\DiskMonitorService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: Client Virtualization Handler (cvhsvc) - Unknown owner - C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE (file missing)
    O23 - Service: Diskeeper - Diskeeper Corporation - D:\ProgramFiles[ALT]\diskeeper\DkService.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: FLEXnet Licensing Service 64 - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%windir%\system32\nfsrc.dll,-5001 (NfsClnt) - Unknown owner - C:\Windows\system32\nfsclnt.exe (file missing)
    O23 - Service: NMIndexingService - Unknown owner - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
    O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
    O23 - Service: nTune Service (nTuneService) - NVIDIA - D:\programfiles[alt]\ntune\nTune\nTuneService.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: StarWind AE Service (StarWindServiceAE) - StarWind Software - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version5\TeamViewer_Service.exe
    O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
    O23 - Service: TunngleService - Tunngle.net GmbH - D:\ProgramFiles[ALT]\tunngle\TnglCtrl.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: wampapache - Apache Software Foundation - D:\webserv\bin\apache\apache2.2.8\bin\httpd.exe
    O23 - Service: wampmysqld - Unknown owner - D:\webserv\bin\mysql\mysql5.0.51b\bin\mysqld-nt.exe
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @C:\Windows\Microsoft.NET\Framework64\v4.0.30128\WPF\WPFFontCache_v0400.exe,-100 (WPFFontCache_v0400) - Unknown owner - C:\Windows\Microsoft.NET\Framework64\v4.0.30128\WPF\WPFFontCache_v0400.exe (file missing)
    
    --
    End of file - 14404 bytes
    
    When I'm at the security center, the firewall page constantly shows this:
    [​IMG]
    Attempting to start the service from the services management window gives me this:
    [​IMG]
    The firewall management window says this;
    [​IMG]
    The firewall authorization driver seems fine:
    [​IMG]
    [​IMG]

    The firewall's dependencies services are all running and are set to automatic. The registry keys necessary to run the service all have full control for the firewall service MpsSvc. The other registry keys that correspond to the Firewall's dependencies all have full control to their corresponding services also. The only thing I can think of is that Firewall Authorization driver maybe corrupt, which I'm planning to ask a friend for his driver file and replacing mine soon.

    I've looked on the net, found some people that have the same problem but they seem to have resorted to a complete reinstall of windows. If they are any more diagnostic ideas out there, I'm willing to try. Thanks.
     
  2. Zeromus

    Zeromus Thread Starter

    Joined:
    Mar 2, 2007
    Messages:
    94
    Sorry for double post but, alright I fixed it. I don't know what this program did, but I ran a program called combofix and it fixed it good!
    http://www.combofix.org/
    I would really like this thread to be saved somewhere incase other people have this problem. I hope this has helped anyone out.
     
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