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Firmware fails to recognize Zen Xtra for reloading firmware

Discussion in 'Multimedia' started by Msurowiec, Jul 14, 2006.

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  1. Msurowiec

    Msurowiec Thread Starter

    Joined:
    Jul 2, 2006
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    I am trying to coble together two non-working Zen Xtras into a working one. I receive a message: "Firmware Problem," and am instructed to reload the firmware. When I attempt to do so, the firware does not recognize the device although the device shows up in My Computer as a Zen Xtra. I have reloaded the drivers. When I attempt to reinstall the firmware, it states that it cannot detect the device and please connect it now. How do I resolve this lack of recognition?
     
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