Fixing Trojan-downloader.small.7.q

[melch4]

Has anyone had any trouble with the trojan downloader.small.7.q? I am trying to help my nephew, his virus scan AVG tells him he has this and he cannot get into IE. AVG, I guess cannot fix this. I am looking around here and cannot find any help.............. Is there anyone who can help me to tell him what to do? Thanks.....

 

[1069]

Download these - they are free.

Adaware from here - http://www.majorgeeks.com/download506.html

Spybot from here - http://www.majorgeeks.com/download2471.html

install and download the updates. Run the programs and delete all that they find.

Get back to us if you still have a problem