This is what I posted on the Adobe Forums at the start of April. I have not been able to receive any answers to my questions because even more problems appeared that stemmed beyond my control.Hello everyone.
I'm not a full on techie when it comes to computers, but I know how to get around enough to know that I have tried all that is in my power to fix my problem. My problem? Flashplayer's Updates.
I am well aware that Adobe recommends that users uninstall all other versions with its own stand-alone uninstall.exe. Frankly speaking, I don't know what possessed me to update it when it gave me the notice before uninstalling everything again. I have had this problem before and I thought that since I had solved it a first time, it would not continue on. I was wrong.
I run a Windows XP Home Edition Serv. Pack 3 w/ an AMD Athlon 64 processor, 1.81 GHz, 2.00GB RAM. My connection to the internet is via a wireless router which my computer is the main station to. It's a Desktop and a creation of my own, so it has no particular brand.
Now, I mostly use Firefox for my internet navigation and if the mood sways me, I'll use Google's Chrome. After the last update to the flashplayer, I have been unable to use Chrome at all and, of course, FF has not been able to show any flash content.
I have done so many things to fix it that I have already forgotten the processes I have tried, so I'll just say that I have gotten the uninstall.exe and have run it more than once, and once I have checked the file to make sure that everything is gone, there is a file that just WILL NOT leave. I re-ran the uninstall and found that this file is scheduled to be deleted after the restart. Once I do restart it, the file is still there. When I try to manually delete it, it says I don't have the access to that file. I am currently using the administrator profile, so there should be no problem.
The file's name is
Description: Adobe Flash Player Helper 9.0 r151
File Version: 18.104.22.168
Another curious thing is that when I access Youtube, it tells me that the browser that I am using is currently not supported by the site. I find it odd, since the ver. of FF that I am using is the latest one, it being 3.6.3.
Should I try to install flashplayer once again or should I try to delete this file?
Here is what I did:
I tried to follow the steps on this link http://http//news.cnet.com/problems-updating-the-flash-player-in-firefox-heres-help/
At the same time, I downloaded a File Unlocker at the behest of the only person that answered my plea to do away with the file that I could not delete. I deleted said file and nothing seemed out of the ordinary.
I downloaded the program Secunia PCI following the advice from the cnet blogger and scanned my computer. Everything seemed fine as well as I began to update all the programs that it signaled out to be security threats. After a handful of these pesky threats, and with a different result from the blog's directions, I began to see that the computer was not opening firefox, chrome or IE if I was connected to the internet, as well as Secunia stopped working.
I disconnected my pc from my router's connection and the browsers popped up, sometimes opening multiple tabs or windows at a time. I tried this again and this time I checked my task manager as these events transpired, there were no firefox or any browser activity in any of the processes or the applications at work.
What. Can. I. Do?